Network Printing

[CTC]

We got a new LaserJet 4200n printer and set it up on the
network. No one was able to print except for
Administrators. So the work around is to add everyone to
the Administrator group but we don't want that. I check in
the security and added every possible group and one user
that I was testing with and still the test user could not
print. It would go through the whole process as it does
normally as if you open up the box you can see the print
job go through. On the server, two errors are in the Event
viewer.
First one: Event ID 45. Document failed to print due to
GDI/Driver error in rendering.
Second: Event ID 61. The document test page owned by josh
failed to print. Win32 error code returned by the print
processor: 1392 (0x570).
So I looked up these errors and some people say to delete
the driver and port and re-install. So I did. Still
nothing. This is a HP standard Ip port too.
Then I tried the permission settings on the spooler folder
and adding the right groups on that and still nothing. I
even change it to a different folder and added the groups
with full access still nothing. Yes, I did start and stop
the print spooler services.
I am ready to return this printer if I cannot get any help.

Thanks for lisening.

I have contacted Hp and and they say:
This would be a permissions issue. Contact Microsoft for
further assistance. Your JetDirect device and printer are
fine, but only users with certain rights can print.

 

[Steve Ireland]

Few things:
You can use Standard TCP/IP Port if you want to be sure. And maybe use the
standard 4000 driver.

Security tab in Printer properties, allow Everyone to 'Print'.
Can you users access folder shares on the Print Server (Access this computer
from the network for certain groups in Local Security Settings in Admin
Tools In Control Panel - who's in there at the moment)?

1392 ERROR_FILE_CORRUPT The file or directory is damaged and non readable
(ie, I can't write the file where you tell me to so the path is incorrect or
I have no security access to that area)
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q838172
Basically if Admins can print then it's your group's access rights.

: (0) ...to bed.

 

[Guest]

I will try the Standard IP port and the 4000 driver but
what is wierd that I have a HP 8500n and a HP 1050 and
they are setup the same way and people can print to them.
I matched the security settings and everything is the same
but still no one can print to the 4200n
I will keep trying to nail this down.