Net work cable unplugged message

  • Thread starter Thread starter Marc Reynolds [MSFT]
  • Start date Start date
M

Marc Reynolds [MSFT]

Bad network cable, bad NIC, bad NIC driver, bad hub port.

--

Thanks,
Marc Reynolds
Microsoft Technical Support

This posting is provided "AS IS" with no warranties, and confers no rights.
 
"Ken & Kayla" said:
I am trying to network our Widows XP and our Windows 98SE computers using
Network interface cards, on my Windows XP keep getting message that "Network
Cable is Unplugged" We have checked all the physical connection and nothing
is unplugged. We are at a loss, Please HELP. Why would it be giving me that
message? What can i do.

Don't take that message literally. It really means that XP can't
detect a live link to another device, such as a computer, hub, switch,
or router, on the other end of the cable. That could be for many
reasons. I suspect that #5 is the problem:

1. The network cable really is unplugged.

2. The network cable is defective.

3. It's plugged in, but there's nothing connected to the other end.

4. It's plugged in and connected on both ends, but the device on the
other end isn't turned on.

5. The cable is the wrong type. Connecting two computers directly,
without a hub, switch, or router, requires a crossover cable. A
regular cable won't work.

6. The cable is connected to the uplink port on a hub, switch, or
router, instead of a regular port.

7. Some hubs, switches, and routers disable the port next to the
uplink port when the uplink port is in use.

8. The network card driver program isn't working right. Download and
install the latest XP-compatible driver from the manufacturer's web
site.

9. The network card is configured to automatically sense speed and
duplex settings but isn't doing it correctly. Set those options
manually, as shown here:

http://www.practicallynetworked.com/sharing/troubleshoot/networkcard.htm

10. The operating system is turning off the network card to save
power. Disable the power saving option in the network card's
properties, as shown here, even if you have a different network
adapter than mentioned in the article:

MSBBN: "A Network Cable Has Been Unplugged" Message Appears at
Seemingly Random Intervals
http://support.microsoft.com/?scid=kb;en-us;811595

11. You're using a phone line network adapter and there isn't a second
computer, with a similar adapter, running and connected to the same
phone line.

12. You've disabled the radio on a wireless network adapter.

13. The network card is defective.
--
Best Wishes,
Steve Winograd, MS-MVP (Windows Networking)

Please post any reply as a follow-up message in the news group
for everyone to see. I'm sorry, but I don't answer questions
addressed directly to me in E-mail or news groups.

Microsoft Most Valuable Professional Program
http://mvp.support.microsoft.com
 
Hi Ken & Kayla:

Make sure you are using a crossover cable if you are just trying to hook
the two PCs together. If you are not sure of what I am talking about,
then go to the nearest RadioShack or Walmart and get you a 5-port Hub,
or either a 5 port Switch (It will say on the box which is which, but
either would be fine)... and get one more network cable.

Then plug each PC to a cable... and plug each cable into the Hub. If
you have problems with the hub, then try some of the diferent ports on
the hub.

Hope This Helps!
~Brant
 
I am trying to network our Widows XP and our Windows 98SE computers using
Network interface cards, on my Windows XP keep getting message that "Network
Cable is Unplugged" We have checked all the physical connection and nothing
is unplugged. We are at a loss, Please HELP. Why would it be giving me that
message? What can i do.
 
i just had same problem with xp to 98. mine was easy
though. after i dug nic back out of trash cuz thought it
was junk. connetor pins on cable were dirty. cleaned the
wires in the rj connector and all was well. your case
might be the wires aren't twisted. a hub with auto detect
will fix that. hope something here helps
 
----- Steve Winograd [MVP] wrote: ----

"Ken & Kayla said:
I am trying to network our Widows XP and our Windows 98SE computers usin
Network interface cards, on my Windows XP keep getting message that "Networ
Cable is Unplugged" We have checked all the physical connection and nothin
is unplugged. We are at a loss, Please HELP. Why would it be giving me tha
message? What can i do

Don't take that message literally. It really means that XP can'
detect a live link to another device, such as a computer, hub, switch
or router, on the other end of the cable. That could be for man
reasons. I suspect that #5 is the problem

1. The network cable really is unplugged

2. The network cable is defective

3. It's plugged in, but there's nothing connected to the other end

4. It's plugged in and connected on both ends, but the device on th
other end isn't turned on

5. The cable is the wrong type. Connecting two computers directly
without a hub, switch, or router, requires a crossover cable.
regular cable won't work

6. The cable is connected to the uplink port on a hub, switch, o
router, instead of a regular port

7. Some hubs, switches, and routers disable the port next to th
uplink port when the uplink port is in use

8. The network card driver program isn't working right. Download an
install the latest XP-compatible driver from the manufacturer's we
site

9. The network card is configured to automatically sense speed an
duplex settings but isn't doing it correctly. Set those option
manually, as shown here

http://www.practicallynetworked.com/sharing/troubleshoot/networkcard.ht

10. The operating system is turning off the network card to sav
power. Disable the power saving option in the network card'
properties, as shown here, even if you have a different networ
adapter than mentioned in the article

MSBBN: "A Network Cable Has Been Unplugged" Message Appears a
Seemingly Random Interval
http://support.microsoft.com/?scid=kb;en-us;81159

11. You're using a phone line network adapter and there isn't a secon
computer, with a similar adapter, running and connected to the sam
phone line

12. You've disabled the radio on a wireless network adapter

13. The network card is defective
--
Best Wishes
Steve Winograd, MS-MVP (Windows Networking

Please post any reply as a follow-up message in the news grou
for everyone to see. I'm sorry, but I don't answer question
addressed directly to me in E-mail or news groups

Microsoft Most Valuable Professional Progra
http://mvp.support.microsoft.co
 

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