My friend cannot start up his computer!!!!

[walker]

Dear all:

Now my friend face a difficult question.
He can not start up his "windows xp".
When he push the start button in his computer, it will be auto go to the
page which let you to select using what mode to start up the "whindows xp",
for example: safe mode and default mode.
But now no matter what I have selected,for example default mode, the
computer will go to the "start interface" and there will be a "scroll bar"
and "sutra windows xp banner". When the "scroll bar" finished rolling, there
will be a "blue screen" flash in your eye and the computer will be restart.
I even can not access into "safe mode"!!!!!

Now the situation simply is like below:

Push the computer "start button" -> auto got select page ->select "default
mode" -> go to the "start interface" -> "blue screen" -> restart computer.

regard
kameron

 

[walker]

who can help me????

 

[Ken Blake, MVP]

who can help me????

Nobody can help you with so little information. What kind of computer? What
happens when he tries? If he gets an error message, please quote it
verbatim.

Is this new or could he never start it. If it's a new phenomenon, what did
he do or change on the last day it worked?

For information on how to make a good newsgroup posting, read
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