MS - Print Spooler Stops

[Dave]

I'm running XP Pro, and I'm trying to print to an HP printer.

The print job is locked in the que. I keep getting an error telling me my
print spooler has stopped.

I go into services and start the print spooling. It doesn't stay running,
by the time I get back to the printer window the error message pops up
telling me that the print spooler has stopped again.

How do I keep it running?

 

[Alan Morris [MSFT]]

when the spooler service is stopped, delete the spl and shd files in
\windows\system32\spool\printers

not start the service.


If the Print Spooler service fails again, the drivers may need to be
reinstalled.

http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.

 

[Dave]

that worked thanks
--
Dave

when the spooler service is stopped, delete the spl and shd files in
\windows\system32\spool\printers

not start the service.


If the Print Spooler service fails again, the drivers may need to be
reinstalled.

http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.