Mouse freezing after an hour of inactivity.

J

John Fraser

Dear friends
I am running XP Professional. I am finding that after 45 - 60 mins of
inactivity, my PC freezes.
Only disconnecting from the wall and then restarting will correct the
problem.
The freezing of the PC seems to occur regardless of apps that I may have
open at the time.
The freezing does not occur when I am using PC for extended periods.
Prob only happens if I go off to watch telly or phone etc.

Any ideas? Refs to knowledge base docs, or troubleshooting wizards?


With thanks
Panter2000.
 
C

Chuck

Dear friends
I am running XP Professional. I am finding that after 45 - 60 mins of
inactivity, my PC freezes.
Only disconnecting from the wall and then restarting will correct the
problem.
The freezing of the PC seems to occur regardless of apps that I may have
open at the time.
The freezing does not occur when I am using PC for extended periods.
Prob only happens if I go off to watch telly or phone etc.

Any ideas? Refs to knowledge base docs, or troubleshooting wizards?


With thanks
Panter2000.

John,

Check your power options first. Control Panel - Power Options. What settings
do you have for "System standby" and "System hibernates"?

Or maybe your screen saver is bad. Control Panel - Display - Screen Saver.

Malware is another possibility. The smarter malware will only kick in when the
computer is inactive.

How current is your virus protection? Try these free online virus scans:
<http://www.bitdefender.com/scan/license.php>
<http://www.pandasoftware.com/activescan/com/activescan_principal.htm>
<http://security.symantec.com/ssc/home.asp>
<http://housecall.trendmicro.com/housecall/start_corp.asp>

Now check for, and learn to defend against, additional carriers of infection.

First, download LSP-Fix and WinsockXPFIx from <http://www.cexx.org/lspfix.htm>,
and CWShredder from <http://www.majorgeeks.com/download4086.html>. All are
free.

Next, close all Internet Explorer and Outlook windows, then run CWShredder.
Have it fix all variants.

Now check for, and remove, spyware. Get HijackThis
<http://www.majorgeeks.com/download.php?det=3155> and Spybot S&D
<http://www.safer-networking.org/index.php?page=download>. Both free.
1) Install and run Spybot. First update it ("Search for updates"), then run a
scan ("Check for problems"). Trust Spybot, and make all recommended deletions.
2) Install and run HijackThis. Do NOT make any changes immediately. Save the
HJT Log.
3) Have your HJT log interpreted by experts at one or more of the following
forums (and post it here):
<http://forums.net-integration.net/>
<http://www.spywareinfo.com/forums/>
<http://forums.tomcoyote.org/>
<http://www.wilderssecurity.com/>

If removal of any spyware affects your ability to access the internet (some
spyware builds itself into the network software, and its removal may damage your
network), run LSP-Fix and / or WinsockXPFIx.

And John, please don't contribute to the spread of email address mining viruses.
Learn to munge your email address properly, to keep yourself a bit safer when
posting to open forums. Protect yourself and the rest of the internet - never
post your address unmunged.
http://www.mailmsg.com/SPAM_munging.htm

Cheers,
Chuck
Paranoia comes from experience - and is not necessarily a bad thing.
 

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