Media player problems

[Rob]

Media player has stopped working correctly. I can get it to open, and I
either get video, or audio, but not both.

My best idea for a solution would be to uninstall media player and then
reinstall. Is this likely the best option? If not, what is the best
approach?

If unintall/reinstall is the best solution, how do I uninstall Media Player?

TIA,

Rob

 

[zachd [MSFT]]

For what file types are you having problems? When did this first start
happening?
http://zachd.com/pss/pss.html#isolate

There is no supported reinstall short of reinstalling Vista, so that
"reinstall" idea is thus limited. (It's a limitation of how the Vista
component system works, and is generic to all components - it has nothing
specifically to do with the player.)