IP address Changes on my Network Printer

[Bill]

I have a networked printer, ethernet to an access point, that drops
occasionally when the network goes down. When the network comes up, the IP
address has changed and I cannot print to it until I reinstall the printer
software that picks up the new IP address. Example in printers folder -
Canon IRC2880 - under the properties tab and under the ports tab -
192.168.1.103 the network goes down upon a restart the address that the
software picks up is IRC2880 - 192.168.1.119. Can I stop this problem from
happening? I would appreciate any help tremendously.

 

[Lem]

I have a networked printer, ethernet to an access point, that drops
occasionally when the network goes down. When the network comes up, the IP
address has changed and I cannot print to it until I reinstall the printer
software that picks up the new IP address. Example in printers folder -
Canon IRC2880 - under the properties tab and under the ports tab -
192.168.1.103 the network goes down upon a restart the address that the
software picks up is IRC2880 - 192.168.1.119. Can I stop this problem from
happening? I would appreciate any help tremendously.

There's an option right under the IP address on the Port Settings tab
that says "Always print to this device, even if it's IP address
changes." I've found that to be unreliable, but you can try it.

Safest thing is to go into the printer's own configuration utility and
configure it to use a static IP address. Choose one that is outside the
range used by the DHCP server for your LAN.

--
Lem -- MS-MVP

To the moon and back with 2K words of RAM and 36K words of ROM.
http://en.wikipedia.org/wiki/Apollo_Guidance_Computer
http://history.nasa.gov/afj/compessay.htm

 

[Alan Morris [MSFT]]

if the device supports a hostname you can print to the hostname rather than
the IP address


print a configuration page for the network settings

if there is a hostname , ping the name. If that works create a port using
the hostname. As long as this data gets automatically updated in a routing
table you will be set.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.

 

[Bill]

How do I find out if the printer has a hostname. I printed a test page and
it shows the port name, driver, etc.

Print directly to the printer did not always work.

 

[Bill]

Lem, I did not find that statement under the ports tab. I did find one
similar under the printer properties tab under the spool option, but that did
not work.

 

[Alan Morris [MSFT]]

it's a function of the printer not the OS. You will need to read the
printer manual or navigate through the printer display menus.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.

 

[Alan Morris [MSFT]]

That functionality is not available using Standard TCP/IP Port. That's a
3rd party product.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.

 

[Lem]

Lem, I did not find that statement under the ports tab. I did find one
similar under the printer properties tab under the spool option, but that did
not work.

Are you looking at the tab that shows the printer's IP address?

Printer Properties --> Ports --> select the port to which the printer is
connected and click "Configure Port."

That's also where you would enter the printer hostname instead of an IP
address if you elected to use Alan's suggestion.

In any event, I still believe it's more reliable to use a static IP
address for the printer.

You should be able to configure a static IP for the printer and/or a
hostname either in the printer's configuration utility or from the
printer's front panel controls. You'll have to consult the User Guide
for details.

--
Lem -- MS-MVP

To the moon and back with 2K words of RAM and 36K words of ROM.
http://en.wikipedia.org/wiki/Apollo_Guidance_Computer
http://history.nasa.gov/afj/compessay.htm

 

[Lem]

That functionality is not available using Standard TCP/IP Port. That's a
3rd party product.

My mistake. I was looking at my HP TCP/IP port.

--
Lem -- MS-MVP

To the moon and back with 2K words of RAM and 36K words of ROM.
http://en.wikipedia.org/wiki/Apollo_Guidance_Computer
http://history.nasa.gov/afj/compessay.htm