Installing HP Printer

[Norma]

I purchased a new comptuer with XP on it. I have a HP
OfficeJet G85 Series. I had it instaall when I first got
the computer, but I had to uninstall it and I no longer
can install it back. All last week I was on the phone
with HP and they can not figure out the problem. This
error comes up. "SEVERE ERROR" and "Commit failed -
hresult=80004005". Then a final error message pops up
with "rror info from ommit". Device i/o has not been
initialized. You must set either the device info
property, or the port id, parm file name, pr\arm base
name, dot 4 lib name, and old lib name properties first.
[ox80004005] s:\sdcoredevio/deviceio.cpp:343 wed nov 13
20:58 2002/ source=[CHPAIO.Deviceio.1] No one seems to
know what this means and why it won't let the software
finish installing. I hope you can help me.

 

[Gino Priora]

Office Jet G95 all-in-one

I have the same problem, do you have the solution ????

I purchased a new comptuer with XP on it. I have a HP
OfficeJet G85 Series. I had it instaall when I first got
the computer, but I had to uninstall it and I no longer
can install it back. All last week I was on the phone
with HP and they can not figure out the problem. This
error comes up. "SEVERE ERROR" and "Commit failed -
hresult=80004005". Then a final error message pops up
with "rror info from ommit". Device i/o has not been
initialized. You must set either the device info
property, or the port id, parm file name, pr\arm base
name, dot 4 lib name, and old lib name properties first.
[ox80004005] s:\sdcoredevio/deviceio.cpp:343 wed nov 13
20:58 2002/ source=[CHPAIO.Deviceio.1] No one seems to
know what this means and why it won't let the software
finish installing. I hope you can help me.