The Device Manager is an application which allows you to
see, update and remove/install hardware/software devices.
Several ways to open it, easiest perhaps is to right click
My Computer and select Manage, you'll see Device Manager
listed.
You will see a list of devices, select USB and expand the
list by clicking the + sign. You can right click each
device and select actions.
--
The people think the Constitution protects their rights;
But government sees it as an obstacle to be overcome.
"Olaf.Braxhoofden"
| Jim,
|
| Thanks for the quick revert. I am a bit unsure on how to
remove all USB
| ports and HUBs. Could you please elaborate a little bit
more for me.
|
| Thanks,
| Olaf
|
| "Jim Macklin" wrote:
|
| > Use Device manager to remove ALL USB ports and hubs.
Remove
| > any partial installation of the scanner/printer.
| > With the device not connected, reboot. The USB will be
| > re-detected and installed clean. Then install the HP
| > software for the scanner/printer. Do not connect the
device
| > with the USB cable until instructed by the software
| > installation.
| >
| >
| > --
| > The people think the Constitution protects their rights;
| > But government sees it as an obstacle to be overcome.
| >
| >
| > "Olaf.Braxhoofden"
| > message
| >
| > | Dear All,
| > |
| > | I tried installing my Officejet 5510 and am
experiencing
| > the same problem
| > | "required section not found in usb.inf". Have searched
the
| > internet but have
| > | not been able to find a solution. HJP advises to
reformat
| > and reinstall the
| > | OS which is not really a solution for me. Does anybody
| > have a more elegant
| > | solution?
| > |
| > | "Frank" wrote:
| > |
| > | > Are you using the latest drivers? There was a
problem
| > with HP
| > | > drivers and Java that sound like your error. Also
there
| > is a
| > | > problem if any traces of the old drivers are
present.
| > | >
| >
http://h10025.www1.hp.com/ewfrf/wc/...eCategory&tool=softwareCategory&dlc=en&os=228
| > | >
message
| > | > | > | > | Hi,
| > | > |
| > | > | Thank you for your anwer
| > | > |
| > | > | Of course, I follow HP instructions to the letter
| > | > |
| > | > | I follow too your instructions : I turn off my
| > Antivirus, System Restore
| > | > and
| > | > | HP Director (HPnnnn.exe) and even Windows Firewall
| > | > | So I try again an installation with the web
release
| > driver OfficeJet 4.2.
| > | > | => No improvement
| > | > |
| > | > | When the HP installation wizard ask me to plug HP
PSC
| > 2410 to USB
| > | > connector,
| > | > | the message appears again :
| > | > |
| > | > | "There was a problem installing this hardware PSC
2400
| > (USBHUB).
| > | > | An error occurred during the installation of this
| > device.
| > | > | The required section was not found in the INF."
| > | > |
| > | > | I open an incident to the HP Support but I wait
for an
| > answer (for a long
| > | > | time, I think)...
| > | > |
| > | > | Thank you for any help
| > | > | ------
| > | > | Philippe
| > | > |
| > | > |
message
| > | > |
| >
| > | > || Now did you follow the instructions to the
letter?
| > | > ||
| > | > || I don't believe you installed this in the correct
| > sequence nor did you
| > | > || follow all the documentation.
| > | > ||
| > | > || You need to conatct HP and ask them to assist you
| > over the phone.
| > | > ||
| > | > || What needs to be done is a thorough clean up of
all
| > the possible
| > | > | information
| > | > || installed. This may be as simple as using System
| > restore to reset your
| > | > || configuration to prior to this failed effort.
| > | > ||
| > | > || When installing HP PSC's I have found that the
| > following actions assist
| > | > in
| > | > | a
| > | > || successful installation.
| > | > ||
| > | > || 1. Read the instructions thouroughly BEFORE even
| > attampting to install.
| > | > || Read, learn, then start again.
| > | > || 2. Disable any Anti Virus and Spyware
applications
| > that may be running.
| > | > || 3. Disable System Restore.
| > | > ||
| > | > || NB When I had all the HP 'start' applications
| > running: I could not
| > | > || successflly install Norton System Works: so it's
| > worth remembering that
| > | > | when
| > | > || installing other applications, one should use
Task
| > manager and STOp any
| > | > || HPnnn.EXE tasks.
| > | > ||
| > | > || "Philippe" wrote:
| > | > ||
| > | > || > Hi,
| > | > || >
| > | > || > When I try to install the HP PSC 2410 the
Wizzard
| > always ends up with
| > | > || > error message :
| > | > || >
| > | > || > "There was a problem installing this hardware
PSC
| > 2400
| > | > || > (USBHUB).An error occurred during the
installation
| > of this device.
| > | > The
| > | > || > required section was not found in the INF."
| > | > || >
| > | > || > First, I uninstalled HP OfficeJet (witch had
| > installed HP PSC 2410
| > | > | driver,
| > | > || > so I installed the last OfficeJet (and
driver)->
| > Nothing better
| > | > || >
| > | > || > I unplugged all my USB devices, uninstalled all
usb
| > device drivers.
| > | > || > After a reboot in "safe mode", I deleted USB
| > entries in device manager
| > | > | and
| > | > || > in
| > | > || > registry.After a second reboot, Windows XP SP2
has
| > detected correctly
| > | > | USB
| > | > || > ports.I try again to install PSC 2410 driver->
| > without success, the
| > | > same
| > | > || > error occurs
| > | > || > again and again
| > | > || >
| > | > || > On Windows XP SP1, HP PSC 2410 works fine...
| > | > || > What's wrong with Windows XP SP2
| > | > || >
| > | > || > my system : Abit KG7 (southbridge VIA
VT82C686B,
| > USB port 1.1) with
| > | > | lastest
| > | > || > released BIOS
| > | > || > WXP SP2
| > | > || > VIA Hyperion 4.53
| > | > || > VIA USB Filter 1.10 (with or without it, HP
PSC
| > 2410 does NOT work on
| > | > | WXP
| > | > || > SP2)
| > | > || >
| > | > || > Thank you for any help
| > | > || > -----
| > | > || > Philippe
| > | > || >
| > | > || >
| > | > || > ---
| > | > || > Outgoing mail is certified Virus Free.
| > | > || > Checked by AVG anti-virus system
| > (
http://www.grisoft.com).
| > | > || > Version: 6.0.786 / Virus Database: 532 -
Release
| > Date: 29/10/2004
| > | > || >
| > | > || >
| > | > || >
| > | > |
| > | > |
| > | > | ---
| > | > | Outgoing mail is certified Virus Free.
| > | > | Checked by AVG anti-virus system
| > (
http://www.grisoft.com).
| > | > | Version: 6.0.788 / Virus Database: 533 - Release
Date:
| > 01/11/2004
| > | > |
| > | > |
| > | >
| > | >
| > | >
| >
| >
| >
