Installer and Windows Update Freezing

  • Thread starter Thread starter benfinger
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benfinger

I have recently discovered a problem on one of my domain controllers.
It is running Windows 2000, with latest service pack.

Any time I try to install something requiring the Windows Installer,
the Configuring Windows Installer popup comes up and just sits there.
I have to kill off the process in taskmgr to get it to disappear. I
also find myself freezing up on the Windows Update website. It freezes
when I click on either Express or Custom.

I have tried updating to the latest scripting engine from Microsoft
(5.6) however that was of no help.

Any assistance will be much appreciated.
 
This could be a corrupted Windows Installer, or it could be that you
upgraded your WIv3.1 very soon after it was released, which has been
re-released a few times since then.

I'd suggest uninstalling Windows Installer 3.1, then download the Windows
Installer 3.1v2 package and reinstall the Windows Installer.
 
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