IE6 Closes Down Every 10 Minutes

[Guest]

Can anyone offer me any helpful information that can stop my IE6 closing down
after just 10 minutes of use? If i am reading my e-mail,on-line
banking,reading on-line newspapers or even if the Yahoo Home page is sitting
idle on the screen and i am not doing anything at all,IE6 just goes off the
screen,which leaves me looking at the desk-top.It leaves me having to log
back in to my e-mail box or sign back into my bank account.All possible
solutions most welcome.Scans by McAfee,Windows Defender and Ad-Aware have
produced no possible virus's etc.

 

[DLinares90]

You can try an alternative program like Mozilla Firefox, Netscape
Browser, etc. but if your comfortable with IE6 then maybe you should
reinstall it. That's the first thing I would do. See if it helps.

 

[Guest]

Step1 :

Check the status in clean boot
Start - >Run
type MSCONFIG - > click Ok
Select Selective Startup
Uncheck Load Startup items leave the rest as they are
Go to Services Tab
check Hide all microsoft services (at the bottom left corner)
then click disable all
Apply and then click Close
You will get a prompt to restart the computer
Restart the computer ..

Step2:
Perform complete ie optmization
refer kb 870700 at support.microsoft.com

Step3:
Check the status on anew user profile
refer 279783 at support.microsoft.com

Step:4
Reinstall ie from the inf folder
refer 812762 at support.microsoft.com

Get back with the status ..
All the best


--
Rajesh Dudala
Subject Matter Expert
Platform: Windows XP
Sutherland Global Services
India

 

[Guest]

Hello Rajesh:

Can you please check your reference for your Step 4? :

"Step:4
Reinstall ie from the inf folder
refer 812762 at support.microsoft.com"

I can find no such MS KB Support number "812762"

Tks,

BobA5835

 

[Unknown]

Dial-up? Dsl? Cable?

 

[Guest]

Iam sorry Bob,
the article is not at
support.microsoft.com thats true i suppose its only for internal use.
anyways here are the steps :

To reinstall ie from inf folder using the cd :
1. Click Start, Click Search, select All files and folders.
2. Make sure that Search system folders and Search subfolders are also
checked.
3. In the All or part of the file name box, type ie.inf .
4. In the Look in drop-down menu, select C: or the letter of the hard disk
that contains the Windows folder and then click Search button.
5. In the search results pane, find the ie.inf file that is located in
Windows\Inf folder.
6. Right-click the ie.inf file and then click Install on the context menu.
7. Insert Windows XP CD when it is requested.
8. Restart the computer when the file copy process is complete.


--
Rajesh Dudala MCDST
Subject Matter Expert
Platform: Windows XP
Microsoft TechSupport
India