IE needs to close down

  • Thread starter Thread starter Ritter197
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Ritter197

My daughter uses IE 7.X and she has often a problems when she is using
IE.7.x and then it says "the IE has experienced a problem and needs to shut
down".

She says, that after an hour or so she can get back on the computer and it
works, but more often than not she gets the same error.

I told her it may be an overheating problem and suggested to remove the side
panels, look whether the fans are running, that there is not a big dust
bulidup (I do not thing that is a problem since she keeps the house very
clean).

Anyone want to make another suggestion?

I shall pass it on to her since she does not do newsgroups.

Thanks


PS her machine is a windows xp, I think about 1 GB memory and a CPU of about
2 GHZ (I think)
 
Ritter197 said:
My daughter uses IE 7.X and she has often a problems when she is using
IE.7.x and then it says "the IE has experienced a problem and needs to shut
down".

She says, that after an hour or so she can get back on the computer and it
works, but more often than not she gets the same error.

I told her it may be an overheating problem and suggested to remove the side
panels, look whether the fans are running, that there is not a big dust
bulidup (I do not thing that is a problem since she keeps the house very
clean).

Anyone want to make another suggestion?

I shall pass it on to her since she does not do newsgroups.

Thanks


PS her machine is a windows xp, I think about 1 GB memory and a CPU of about
2 GHZ (I think)
Click to expand...


Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Taps:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256

2... You need to be sure your system is clean from malwares and Viruses by
scanning for them
Scan for malware from here:
http://www.lavasoft.com/products/ad-aware_se_personal.php
http://www.safer-networking.org ; for Spybot S&D

Open a Run command and type in:
netsh winsock reset click [OK] and Reboot the machine
Unexplained computer behavior may be caused by deceptive software
http://support.microsoft.com/kb/827315
HTH.
nass
 
Hello,

Try running IE7 without add-ons

Go to Start > Programs > Accessories > System Tools > Internet Explorer 7
(No Add-ons) to start without any add-ons.

Close the browser and see whether the problem occurs again.

If the problem does not occur again, start IE7, go to Tools > Manage Add-ons
and disable all the add-ons and enable them one by one till the problem
appears and you get the culprit.

--
Singapore Website Design
http://www.bootstrike.com/Webdesign/
Singapore Web Hosting
http://www.bootstrike.com/WinXP/faq.html
Windows XP FAQ
 
Thanks. I have passed on suggestions to my daughter and will let her tell me
how it worked.


nass said:
Ritter197 said:
My daughter uses IE 7.X and she has often a problems when she is using
IE.7.x and then it says "the IE has experienced a problem and needs to
shut
down".

She says, that after an hour or so she can get back on the computer and
it
works, but more often than not she gets the same error.

I told her it may be an overheating problem and suggested to remove the
side
panels, look whether the fans are running, that there is not a big dust
bulidup (I do not thing that is a problem since she keeps the house very
clean).

Anyone want to make another suggestion?

I shall pass it on to her since she does not do newsgroups.

Thanks


PS her machine is a windows xp, I think about 1 GB memory and a CPU of
about
2 GHZ (I think)
Click to expand...


Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Taps:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256

2... You need to be sure your system is clean from malwares and Viruses by
scanning for them
Scan for malware from here:
http://www.lavasoft.com/products/ad-aware_se_personal.php
http://www.safer-networking.org ; for Spybot S&D

Open a Run command and type in:
netsh winsock reset click [OK] and Reboot the machine
Unexplained computer behavior may be caused by deceptive software
http://support.microsoft.com/kb/827315
HTH.
nass
Click to expand...
 
My daughter uses IE 7.X and she has often a problems when she is using
IE.7.x and then it says "the IE has experienced a problem and needs to shut
down".

She says, that after an hour or so she can get back on the computer and it
works, but more often than not she gets the same error.

I told her it may be an overheating problem and suggested to remove the side
panels, look whether the fans are running, that there is not a big dust
bulidup (I do not thing that is a problem since she keeps the house very
clean).

Anyone want to make another suggestion?

I shall pass it on to her since she does not do newsgroups.

Thanks


PS her machine is a windows xp, I think about 1 GB memory and a CPU of about
2 GHZ (I think)
Click to expand...

Overheating problems would probably manifest themselves in more ways than
with IE. The causes of the above error are usually two:

1. Incompatible add-ons: What if you right click the IE icon on the desktop
and choose Start Without Add-ons?
Or go to Start | All Programs | Accessories | System Tools | Internet
Explorer (No Add-ons).

2. Malware already installed on the computer: Help with malware
All MS-MVP Sites.
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://www.elephantboycomputers.com/page2.html#Removing_Malware
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/darnit.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm

Unexplained computer behavior may be caused by deceptive software.
http://support.microsoft.com/kb/827315

So How Did I Get Infected Anyway?
For quite a few people it's by installing Messenger Plus, whose ads for
malware don't identify the malware as such and try to convince you that you
owe it to the author. See also:
http://www.wilderssecurity.com/showthread.php?t=27971
Don't ever do a "default" install of anything. Always choose Custom and see
what else is being carried along. Don't install any extras you're not sure
of.

(Courtesy of MVP Frank Saunders)

One more thing: Did her PC come with IE 7 pre-installed? If not, try
uninstalling IE 7 (which will revert you to IE 6), and see if the problem
persists.
 
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