stacey said:
Thanx for all the help this is great. I checked and I do have a 56k v 90
modem, I checked the phone line and no noise. I don't get cable and as for
satalite they told me unless I own an apartment building it wouldn't be worth
it
Ok, your modem sounds ok. Are the drivers for it up to date? odds are
the built-in XP driver is what is being used, that's ok too, it should be
fine. But you could go to the modem maker's site and check. Does Windows
Update indicate there is a "newer" driver available? If so you may want
to get it. Then, validate your modem settings:
control panel | network connections, right click | properties for the
dial-up icon.
General Tab:
Configure Button:
Max Speed: 115200 (yes, 115200, NOT 56000!!)
Hardware Features: all 3 should be checked
Options and Security Tab:
nothing here re: speed issues
Networking Tab:
PPP connection (usually at least); Settings Button: Enable LCP
Extensions (checked usually), Enable Software Compression (your
choice, but since we already turned on HW Compression this is
probably unnecessary (FWIW, I leave it off).). Leave Multi-Link
UNCHECKED.
_ONLY_ TCP/IP should should be checked in the second box; other
items may be present (Win Client, File+Print Sharing), but they should
NOT be checked (for 99% of users at least).
Finally, go into device manager and check properties of the modem. Again,
max port speed should be 115200, you should have the "FIFO BUFFERS" box
checked and the sliders should be all the way to the right (14/16).
There should be NO "extra initialization strings". If there are any in
the entry, select them, right-click | copy and paste them into a notepad
temp file, save it (just in case) and delete the field. Hang onto the
temp in case you decide to put it back. Most "extra" strings really don't
do anything very valuable, except change to speaker volumn or the dialing
speed. Some actually force a lower connect-speed standard, in order to
connect to an old modem; you do NOT want that for this series fo tests,
your modem should automatically negotiate the proper connection w/ all but
the very oldest of modems.
That's about it really.
Make sure you are calling "the best" phone number that you can; if the ISP
offers multiple numbers try them all (as long as they're not long
distance!). And be sure to pick one that's stated as supporting V.90 or
V.92.
Ask the ISP is the local phone company has a 1-500 number that connects to
their network [1-500 numbers are special local-only exchanges that some
local telecoms use to connect to leased data network facilities; they
typically work great for V.90 connections because they are all digitial.
They do NOT incur long distance charges, they're considered a local call
even tho they start w/ a 1.].
Your modem driver MAY create a log file, connect, play around,
disconnect, then view the log file to see if there is anything funky in
there. Did it connect using V.90, or did it fall back? [log file is
typically created inside the \windows folder].
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Notes:
There are LOTS of sites out there that will offer tweaks to make your
modem work faster. In XP, most if not all of these tweaks are TOTALLY
UNNECESARRY [prior to XP they were worthwhile, but XP seems to get it
right right out of the box]. So, do not waste time futzing w/ the
registry or with tools like CableNut or TCPOptimizer.
A very useful tool for monitoring your connection speed is DU Meter
(Download/Upload Meter). It presents a visual graph of the connection
activity, and can tell you if a download is running smoothly or if it's
intermittent. It's shareware w/ a 30-day free trial feature. Highly
recommended:
http://www.dumeter.com/
FWIW, a solidly working V.92 connection should give about a 6.0 KByte
download rate in DU (for a non-compressable file, like a zip or jpg). For
web page downloading (highly compressable) DU will show peaks of 13-15 KB
per second.
Good Luck