Help XP Fax does not open Outlook address book

[Richard Webb]

Hi

Have just moved from ISDN with dedicated fax software to broadband & enabled
XP fax.

On sending a fax it opens OE address books, but not Outlook (OAB) where I
have saved all my fax numbers!

Any ideas?

Can the broadband connection also be used to send faxes?

All the best

Richard

 

[Russ Valentine [MVP-Outlook]]

How did you "enable" Windows XP Fax if you have no analog fax modem. That's
all any fax software can use.

 

[Richard Webb]

Hi

There is still a diallup modem installed.

This was put in to 'keep me going' when ISDN was removed until Broadband was
enabled. I had been advised that faxes could be sent with Broadband modem,
but this seems not to be the case.

The 'enabling' was through Control Panel, Add/remove windows components.

Thanks

Richard

How did you "enable" Windows XP Fax if you have no analog fax modem. That's
all any fax software can use.
--
Russ Valentine
[MVP-Outlook]

Hi

Have just moved from ISDN with dedicated fax software to broadband &
enabled
XP fax.

On sending a fax it opens OE address books, but not Outlook (OAB) where I
have saved all my fax numbers!

Any ideas?

Can the broadband connection also be used to send faxes?

All the best

Richard

 

[Russ Valentine [MVP-Outlook]]

Windows XP Fax will default to the Outlook Address Book whenever it detects
that Outlook is installed.
--
Russ Valentine
[MVP-Outlook]

Hi

There is still a diallup modem installed.

This was put in to 'keep me going' when ISDN was removed until Broadband
was
enabled. I had been advised that faxes could be sent with Broadband
modem,
but this seems not to be the case.

The 'enabling' was through Control Panel, Add/remove windows components.

Thanks

Richard

How did you "enable" Windows XP Fax if you have no analog fax modem. That's
all any fax software can use.
--
Russ Valentine
[MVP-Outlook]

Hi

Have just moved from ISDN with dedicated fax software to broadband &
enabled
XP fax.

On sending a fax it opens OE address books, but not Outlook (OAB) where I
have saved all my fax numbers!

Any ideas?

Can the broadband connection also be used to send faxes?

All the best

Richard

 

[Richard Webb]

Hi

Exactly, that is what it should do & it isn't!!

Maybe it needs to be installed before MS Office & Outlook, or maybe Outlook
needs to be the default e-mail software.

Have had a look through the registry, nothing obvious.

There seems to be no way to change address books, a logical procedure would
be Tools-->options-->File locations, but nothing offered.

Many thanks

Richard

Windows XP Fax will default to the Outlook Address Book whenever it detects
that Outlook is installed.
--
Russ Valentine
[MVP-Outlook]

Hi

There is still a diallup modem installed.

This was put in to 'keep me going' when ISDN was removed until Broadband
was
enabled. I had been advised that faxes could be sent with Broadband
modem,
but this seems not to be the case.

The 'enabling' was through Control Panel, Add/remove windows components.

Thanks

Richard

How did you "enable" Windows XP Fax if you have no analog fax modem. That's
all any fax software can use.
--
Russ Valentine
[MVP-Outlook]
Hi

Have just moved from ISDN with dedicated fax software to broadband &
enabled
XP fax.

On sending a fax it opens OE address books, but not Outlook (OAB)

where
I

have saved all my fax numbers!

Any ideas?

Can the broadband connection also be used to send faxes?

All the best

Richard

 

[Russ Valentine [MVP-Outlook]]

What is listed as your default Contacts list for your OS (Control Panel >
Internet Options > Programs)
What version of Outlook is this and is your Outlook Address Book functioning
correctly?
--
Russ Valentine
[MVP-Outlook]

Hi

Exactly, that is what it should do & it isn't!!

Maybe it needs to be installed before MS Office & Outlook, or maybe
Outlook
needs to be the default e-mail software.

Have had a look through the registry, nothing obvious.

There seems to be no way to change address books, a logical procedure
would
be Tools-->options-->File locations, but nothing offered.

Many thanks

Richard

Windows XP Fax will default to the Outlook Address Book whenever it detects
that Outlook is installed.
--
Russ Valentine
[MVP-Outlook]

Hi

There is still a diallup modem installed.

This was put in to 'keep me going' when ISDN was removed until
Broadband
was
enabled. I had been advised that faxes could be sent with Broadband
modem,
but this seems not to be the case.

The 'enabling' was through Control Panel, Add/remove windows
components.

Thanks

Richard

How did you "enable" Windows XP Fax if you have no analog fax modem.
That's
all any fax software can use.
--
Russ Valentine
[MVP-Outlook]
Hi

Have just moved from ISDN with dedicated fax software to broadband &
enabled
XP fax.

On sending a fax it opens OE address books, but not Outlook (OAB) where
I
have saved all my fax numbers!

Any ideas?

Can the broadband connection also be used to send faxes?

All the best

Richard