Help please with update not working

K

Kriterian

I'm about 13 critical updates/service packs behind because they will not
install. Every time I try to download and install them with Windows Update
from IE tools menu I get the following message:

"The software you are installing has not passed Windows Logo testing to
verify it's compatibility with Windows XP. The software will not be
installed, please contact your administrator."

I'm used to seeing this with drivers but I've never seen on it files
downloaded FROM Microsoft. I want to get this laptop secure. Is there
another way to install these updates manually without testing the logo
stuff. Is this from a virus?

Thanks for any help provided,
Chris
 
K

Kaylene aka Taurarian

http://v4.windowsupdate.microsoft.com/troubleshoot/
Scroll down to: When installing an update you receive the following message:
Software you are installing has not passed Windows Logo testing - WinXP
Windows Update Troubleshooter
and/or
http://www.jsiinc.com/SUBN/tip6500/rh6571.htm
'The software you are installing has not passed Windows Logo testing to verify
it's compatibility with Windows XP'?
http://support.microsoft.com/?kbid=828031
"The Software You Are Installing Has Not Passed Windows Logo Testing..." Error
Message When You Try to Install Internet Explorer 6 SP1 - WinXP

http://support.microsoft.com/default.aspx?scid=kb;en-us;822798
You Cannot Install Some Updates or Programs "Digital Signature not found"
When you use the Windows Update Web site to install updates, the installation
fails and the Windows Update.log file contains error 80070643.
 
K

Kriterian

Kaylene aka Taurarian said:
http://v4.windowsupdate.microsoft.com/troubleshoot/
Scroll down to: When installing an update you receive the following message:
Software you are installing has not passed Windows Logo testing - WinXP
Windows Update Troubleshooter
and/or


Thanks a bunch, this helped alot and I was able to install the updates. I'm
not sure why I could find these when I searched Microsofts database myself.

Chris M.
 
K

Kaylene aka Taurarian

You're welcome. Sometimes you just need to know where to look, that's all.
Kaylene
 

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