Fax Log

[markc]

I've recieved faxes using Home XP for about 3 months.
Today for some reason, I cannot see the fax log, it
appears briefly when I hit the refresh, then disappears.
I've tried closing down everything that uses memory
thinking maybe my ram was 'full', still no success. Any
ideas?

 

[Russ Valentine [MVP-Outlook]]

"fax log?"
Explain what you mean, please.

 

[Guest]

When you open the fax consul, there is a list of faxes
that came in for the day. ie: Fax Log. Once you see
the fax that needs to be viewed, double click on the fax
in the inbox and then it can be viewed. However, today
the 'log' does not appear in the in box.

 

[Russ Valentine [MVP-Outlook]]

There must be more to this story. What did you change?

 

[Guest]

I changed, nothing, my pc is on 24/7, came home tonight
to look at faxes, cannot read the log.

-----Original Message-----
There must be more to this story. What did you change?
--
Russ Valentine
[MVP-Outlook]

When you open the fax consul, there is a list of faxes
that came in for the day. ie: Fax Log. Once you see
the fax that needs to be viewed, double click on the fax
in the inbox and then it can be viewed. However, today
the 'log' does not appear in the in box.

.

 

[Mayuri Diwan[MSFT]]

By default all faxes older than 90 days will be deleted from the Inbox
Folders. This is by design.

In order to persist the faxes that you have recieved can do the one of the
following:-
1) Save a fax as soon as it is recieved in an altenate folder. To set the
folder in which you want to save a recieved fax do the following:-
a) Open the Fax Console(Start->All
programs->Accessories->Communications->Fax->Fax Console)
b) Go the Tools menu and select Fax Properties menu options.
c) Go to "Devices" tab
d) Select the "Properties" Button
e) Go to the "Recieve" tab on the window opened.
f) Select the check box "Save a Copy in Folder" and put the path of a
Folder in which you want to save your faxes. (Note that the folder should
already exist)
g) Apply the settings and exit the configuration whidow.

2) The other option is to save the faxes on a per need basis. As and when
you view th fax in the Fax Console(your fax Log). If you want to save a
particualr fax you can Right-Click on it in the console and select the "Save
As..." option in the right click menu to save it in a folderr.

--
Mayuri Diwan
Microsoft Printing, Imaging and Fax Team

This posting is provided "AS IS" with no warranties, and confers no rights.
Please do not send email directly to this alias. This alias is for newsgroup
purposes only.'

 

[Russ Valentine [MVP-Outlook]]

Then we have no way to troubleshoot. Faxes do not disappear for no reason.
Do you have more than one user logon? What do you see here:
<drive>:\Documents and Settings\All Users\Application Data\Microsoft\Windows
NT\MSFax\


--
Russ Valentine
[MVP-Outlook]

I changed, nothing, my pc is on 24/7, came home tonight
to look at faxes, cannot read the log.

-----Original Message-----
There must be more to this story. What did you change?
--
Russ Valentine
[MVP-Outlook]

When you open the fax consul, there is a list of faxes
that came in for the day. ie: Fax Log. Once you see
the fax that needs to be viewed, double click on the fax
in the inbox and then it can be viewed. However, today
the 'log' does not appear in the in box.
-----Original Message-----
"fax log?"
Explain what you mean, please.
--
Russ Valentine
[MVP-Outlook]
"(e-mail address removed)"
message I've recieved faxes using Home XP for about 3 months.
Today for some reason, I cannot see the fax log, it
appears briefly when I hit the refresh, then
disappears.
I've tried closing down everything that uses memory
thinking maybe my ram was 'full', still no success.
Any
ideas?




.

.

 

[Russ Valentine [MVP-Outlook]]

I've never seen this in Windows XP Home. Moreover the Help Files say:
"In an environment where you are using only a local fax device, a fax
remains in the archive folder until you delete it."

 

[Guest]

Lets see, did I say the faxes disappear? There seems to
be some misunderstanding here. The fax files are still
on the pc, the log of the faxes is what is not visable.

Again, its not the actual fax file that is missing, it is
the log of the faxes that came in.

In addition, to the other person who answered, my faxes
are not kept for more than 60 days. The 90 day default
is not an issue either.

-----Original Message-----
Then we have no way to troubleshoot. Faxes do not disappear for no reason.
Do you have more than one user logon? What do you see here:
<drive>:\Documents and Settings\All Users\Application Data\Microsoft\Windows
NT\MSFax\


--
Russ Valentine
[MVP-Outlook]

I changed, nothing, my pc is on 24/7, came home tonight
to look at faxes, cannot read the log.

-----Original Message-----
There must be more to this story. What did you change?
--
Russ Valentine
[MVP-Outlook]
When you open the fax consul, there is a list of faxes
that came in for the day. ie: Fax Log. Once you see
the fax that needs to be viewed, double click on the fax
in the inbox and then it can be viewed. However, today
the 'log' does not appear in the in box.
-----Original Message-----
"fax log?"
Explain what you mean, please.
--
Russ Valentine
[MVP-Outlook]
"(e-mail address removed)"
message [email protected]...
I've recieved faxes using Home XP for about 3 months.
Today for some reason, I cannot see the fax log, it
appears briefly when I hit the refresh, then
disappears.
I've tried closing down everything that uses memory
thinking maybe my ram was 'full', still no success.
Any
ideas?




.



.

.

 

[Russ Valentine [MVP-Outlook]]

OK, you're losing me more effectively with every post. Explain how you knew
the "fax log" disappeared yet you knew the faxes were still there.
--
Russ Valentine
[MVP-Outlook]

Lets see, did I say the faxes disappear? There seems to
be some misunderstanding here. The fax files are still
on the pc, the log of the faxes is what is not visable.

Again, its not the actual fax file that is missing, it is
the log of the faxes that came in.

In addition, to the other person who answered, my faxes
are not kept for more than 60 days. The 90 day default
is not an issue either.

-----Original Message-----
Then we have no way to troubleshoot. Faxes do not disappear for no reason.
Do you have more than one user logon? What do you see here:
<drive>:\Documents and Settings\All Users\Application Data\Microsoft\Windows
NT\MSFax\


--
Russ Valentine
[MVP-Outlook]

I changed, nothing, my pc is on 24/7, came home tonight
to look at faxes, cannot read the log.

-----Original Message-----
There must be more to this story. What did you change?
--
Russ Valentine
[MVP-Outlook]
When you open the fax consul, there is a list of faxes
that came in for the day. ie: Fax Log. Once you see
the fax that needs to be viewed, double click on the
fax
in the inbox and then it can be viewed. However, today
the 'log' does not appear in the in box.
-----Original Message-----
"fax log?"
Explain what you mean, please.
--
Russ Valentine
[MVP-Outlook]
"(e-mail address removed)"
message [email protected]...
I've recieved faxes using Home XP for about 3
months.
Today for some reason, I cannot see the fax log, it
appears briefly when I hit the refresh, then
disappears.
I've tried closing down everything that uses memory
thinking maybe my ram was 'full', still no success.
Any
ideas?




.



.

.

 

[Guest]

Quite, simple, when the 'fax log' is booted, there is no
log of the faxes that have come in. When you go to 'My
Documents' and go to the directory the faxes are in,
there are the fax files.

-----Original Message-----
OK, you're losing me more effectively with every post. Explain how you knew
the "fax log" disappeared yet you knew the faxes were still there.
--
Russ Valentine
[MVP-Outlook]

Lets see, did I say the faxes disappear? There seems to
be some misunderstanding here. The fax files are still
on the pc, the log of the faxes is what is not visable.

Again, its not the actual fax file that is missing, it is
the log of the faxes that came in.

In addition, to the other person who answered, my faxes
are not kept for more than 60 days. The 90 day default
is not an issue either.

-----Original Message-----
Then we have no way to troubleshoot. Faxes do not disappear for no reason.
Do you have more than one user logon? What do you see here:
<drive>:\Documents and Settings\All Users\Application Data\Microsoft\Windows
NT\MSFax\


--
Russ Valentine
[MVP-Outlook]
I changed, nothing, my pc is on 24/7, came home tonight
to look at faxes, cannot read the log.

-----Original Message-----
There must be more to this story. What did you change?
--
Russ Valentine
[MVP-Outlook]
When you open the fax consul, there is a list of faxes
that came in for the day. ie: Fax Log. Once

you
see

the fax that needs to be viewed, double click on the
fax
in the inbox and then it can be viewed. However, today
the 'log' does not appear in the in box.
-----Original Message-----
"fax log?"
Explain what you mean, please.
--
Russ Valentine
[MVP-Outlook]
"(e-mail address removed)"
message [email protected]...
I've recieved faxes using Home XP for about 3
months.
Today for some reason, I cannot see the fax

log,
it

appears briefly when I hit the refresh, then
disappears.
I've tried closing down everything that uses memory
thinking maybe my ram was 'full', still no success.
Any
ideas?




.



.



.

.

 

[Russ Valentine [MVP-Outlook]]

Perhaps we live on different planets. None of this pertains to Windows XP
fax. There is no such thing is a the "fax log" in XP Fax, nor are the faxes
stored in My Documents.
--
Russ Valentine
[MVP-Outlook]

Quite, simple, when the 'fax log' is booted, there is no
log of the faxes that have come in. When you go to 'My
Documents' and go to the directory the faxes are in,
there are the fax files.

-----Original Message-----
OK, you're losing me more effectively with every post. Explain how you knew
the "fax log" disappeared yet you knew the faxes were still there.
--
Russ Valentine
[MVP-Outlook]

Lets see, did I say the faxes disappear? There seems to
be some misunderstanding here. The fax files are still
on the pc, the log of the faxes is what is not visable.

Again, its not the actual fax file that is missing, it is
the log of the faxes that came in.

In addition, to the other person who answered, my faxes
are not kept for more than 60 days. The 90 day default
is not an issue either.

-----Original Message-----
Then we have no way to troubleshoot. Faxes do not
disappear for no reason.
Do you have more than one user logon? What do you see
here:
<drive>:\Documents and Settings\All Users\Application
Data\Microsoft\Windows
NT\MSFax\


--
Russ Valentine
[MVP-Outlook]
I changed, nothing, my pc is on 24/7, came home tonight
to look at faxes, cannot read the log.

-----Original Message-----
There must be more to this story. What did you change?
--
Russ Valentine
[MVP-Outlook]
When you open the fax consul, there is a list of
faxes
that came in for the day. ie: Fax Log. Once you
see
the fax that needs to be viewed, double click on the
fax
in the inbox and then it can be viewed. However,
today
the 'log' does not appear in the in box.
-----Original Message-----
"fax log?"
Explain what you mean, please.
--
Russ Valentine
[MVP-Outlook]
"(e-mail address removed)"
message [email protected]...
I've recieved faxes using Home XP for about 3
months.
Today for some reason, I cannot see the fax log,
it
appears briefly when I hit the refresh, then
disappears.
I've tried closing down everything that uses
memory
thinking maybe my ram was 'full', still no
success.
Any
ideas?




.



.



.

.

 

[Guest]

I guess you dont know the product very well. I'll just
got back to Winfax for windows. Its a superior product
anyways.

Its fansinating to me that you discount someone's
knowledge of a product.

Tell me this, if there is no fax log, how does the user
know when a fax comes in?

In addition, why wouldn't a user beable to find a file
using the 'my computer' icon on xp?

Prehaps there is some learning needed to be done by the
person answering these posts

-----Original Message-----
Perhaps we live on different planets. None of this pertains to Windows XP
fax. There is no such thing is a the "fax log" in XP Fax, nor are the faxes
stored in My Documents.
--
Russ Valentine
[MVP-Outlook]

Quite, simple, when the 'fax log' is booted, there is no
log of the faxes that have come in. When you go to 'My
Documents' and go to the directory the faxes are in,
there are the fax files.

-----Original Message-----
OK, you're losing me more effectively with every post. Explain how you knew
the "fax log" disappeared yet you knew the faxes were still there.

seems
to

be some misunderstanding here. The fax files are still
on the pc, the log of the faxes is what is not visable.

Again, its not the actual fax file that is missing,

it
is

the log of the faxes that came in.

In addition, to the other person who answered, my faxes
are not kept for more than 60 days. The 90 day default
is not an issue either.

-----Original Message-----
Then we have no way to troubleshoot. Faxes do not
disappear for no reason.
Do you have more than one user logon? What do you see
here:
<drive>:\Documents and Settings\All Users\Application
Data\Microsoft\Windows
NT\MSFax\


--
Russ Valentine
[MVP-Outlook]
I changed, nothing, my pc is on 24/7, came home tonight
to look at faxes, cannot read the log.

-----Original Message-----
There must be more to this story. What did you change?
--
Russ Valentine
[MVP-Outlook]
When you open the fax consul, there is a list of
faxes
that came in for the day. ie: Fax Log. Once you
see
the fax that needs to be viewed, double click

on
the

fax
in the inbox and then it can be viewed. However,
today
the 'log' does not appear in the in box.
-----Original Message-----
"fax log?"
Explain what you mean, please.
--
Russ Valentine
[MVP-Outlook]
"(e-mail address removed)"
message [email protected]...
I've recieved faxes using Home XP for about 3
months.
Today for some reason, I cannot see the fax log,
it
appears briefly when I hit the refresh, then
disappears.
I've tried closing down everything that uses
memory
thinking maybe my ram was 'full', still no
success.
Any
ideas?




.



.



.



.

.

 

[Russ Valentine [MVP-Outlook]]

I'm not discounting anyone's knowledge. "Booting a fax log" is not a term
that has any relevance to Windows XP Fax, nor does Windows XP Fax store
received faxes where you claim. I have no idea to which product you are
referring.
--
Russ Valentine
[MVP-Outlook]

I guess you dont know the product very well. I'll just
got back to Winfax for windows. Its a superior product
anyways.

Its fansinating to me that you discount someone's
knowledge of a product.

Tell me this, if there is no fax log, how does the user
know when a fax comes in?

In addition, why wouldn't a user beable to find a file
using the 'my computer' icon on xp?

Prehaps there is some learning needed to be done by the
person answering these posts

-----Original Message-----
Perhaps we live on different planets. None of this pertains to Windows XP
fax. There is no such thing is a the "fax log" in XP Fax, nor are the faxes
stored in My Documents.
--
Russ Valentine
[MVP-Outlook]

Quite, simple, when the 'fax log' is booted, there is no
log of the faxes that have come in. When you go to 'My
Documents' and go to the directory the faxes are in,
there are the fax files.

-----Original Message-----
OK, you're losing me more effectively with every post.
Explain how you knew
the "fax log" disappeared yet you knew the faxes were
still there.
--
Russ Valentine
[MVP-Outlook]
Lets see, did I say the faxes disappear? There seems
to
be some misunderstanding here. The fax files are still
on the pc, the log of the faxes is what is not visable.

Again, its not the actual fax file that is missing, it
is
the log of the faxes that came in.

In addition, to the other person who answered, my faxes
are not kept for more than 60 days. The 90 day default
is not an issue either.

-----Original Message-----
Then we have no way to troubleshoot. Faxes do not
disappear for no reason.
Do you have more than one user logon? What do you see
here:
<drive>:\Documents and Settings\All Users\Application
Data\Microsoft\Windows
NT\MSFax\


--
Russ Valentine
[MVP-Outlook]
I changed, nothing, my pc is on 24/7, came home
tonight
to look at faxes, cannot read the log.

-----Original Message-----
There must be more to this story. What did you
change?
--
Russ Valentine
[MVP-Outlook]
message
When you open the fax consul, there is a list of
faxes
that came in for the day. ie: Fax Log. Once
you
see
the fax that needs to be viewed, double click on
the
fax
in the inbox and then it can be viewed. However,
today
the 'log' does not appear in the in box.
-----Original Message-----
"fax log?"
Explain what you mean, please.
--
Russ Valentine
[MVP-Outlook]
"(e-mail address removed)"
message [email protected]...
I've recieved faxes using Home XP for about 3
months.
Today for some reason, I cannot see the fax
log,
it
appears briefly when I hit the refresh, then
disappears.
I've tried closing down everything that uses
memory
thinking maybe my ram was 'full', still no
success.
Any
ideas?




.



.



.



.

.