explorer.exe keeps restarting

[Lenny]

Hi,
I have a bit of a problem with a computer. XP Home.
explorer.exe keeps restarting every 2 or 3 seconds once I have logged into
any user. It also does the same thing in Safemode but not when using a
startup disc. All users are the same. I have tried a number of things
including:
Checked for Virus - None
Checked for malware - nothing important.
Checked using hijackthis - nothing.
Deleted antivirus program - no change
unticked everything in msconfig> Startup
Uninstalled all microsoft updates from the last 2 months.

2 things that I have noticed keep appearing and disappearing in Windows Task
Manager ' Processes', imapi.exe and verclsid.exe

I have also ended as many processes as possible but still no change.

I haven't tried replacing the Ram - could it be that?

Cheers
Lenny

 

[R. McCarty]

Based on the TaskMgr entry, you've likely got an issue with a bad
or malfunctioning Explorer Shell Extension. These are items like the
"Scan with...." you see when you right click a folder or file.
If you can get a stable boot of any kind I'd download and run a app
called Shell Extension Viewer. It allows you to locate any non-MS
or 3rd-Party Shell extensions on the machine and disable or delete
entries you don't want.
http://www.nirsoft.net/utils/shexview.html
Alternately if this is a fairly recent change in your system, you might
consider a System Restore to a date prior to when the error started.
And no to your question on RAM it's doubtful that's the cause of
the Explorer faults.

 

[MAP]

Yet another victim of "windows update"
http://support.microsoft.com/default.aspx/kb/918165

 

[MAP]

Since you have uninstalled the latest updates perhaps you might try the
system file checke,r their might be a piece of Security update 908531
(MS06-015) still in your system.

http://www.updatexp.com/scannow-sfc.html

 

[windmap]

Hi,
I have a bit of a problem with a computer. XP Home.
explorer.exe keeps restarting every 2 or 3 seconds once I have logged into
any user. It also does the same thing in Safemode but not when using a
startup disc. All users are the same. I have tried a number of things
including:
Checked for Virus - None
Checked for malware - nothing important.
Checked using hijackthis - nothing.
Deleted antivirus program - no change
unticked everything in msconfig> Startup
Uninstalled all microsoft updates from the last 2 months.

2 things that I have noticed keep appearing and disappearing in Windows Task
Manager ' Processes', imapi.exe and verclsid.exe

I have also ended as many processes as possible but still no change.

I haven't tried replacing the Ram - could it be that?

Cheers
Lenny

Spy ware/Mal ware/Virus could be a cause of this behavior.Especially
Spy ware.Download and install super antispyware cleaner
http://www.superantispyware.com/ .Get into safe mode and perform full
system scan.

 

[Lenny]

Thanks for that,
I am unable to get a stable boot of any kind at the moment. I have also
tried to do a system restore, This can be done and I have gone back over a
month but the same problem still occurs. I tried another date but again the
same problem.