Explorer.exe Restart

[Clampet, Brian]

Source: Winlogon
EventID: 1002
Description: The shell stopped unexpectedly and Explorer.exe was restarted.

Explorer is restarting without consistency. Windows SP3 is installed and
the latest updates have been applied. Previously I was receiving a pop up
error: Data Excecution Prevention has closed windows Explorer. After this
Explorer.exe would restart. I turned off Data Execution Prevention (DEP)
for Windows Explorer but the result is the same. The error no longer
appears but Explorer.exe restarts.
This issue is happening to three computers on my network. One computer I
have left the DEP enabled to see if once a fix is found it will solve both
problems.
Any advice would be greatly appreciated.

Thank you.

 

[ju.c]

Explorer.exe may be corrupt. Run the System File Checker Utility:

Insert your Windows CD, select Exit, then open the Run box and enter:

sfc /scannow


ju.c

 

[ju.c]

If that doesn't work, see if anything here applies:

http://www.eventid.net/display.asp?eventid=1002&eventno=826&source=Winlogon&phase=1

If you want to see a knowledge base article, replace the ######'s in
the link below with the KB###### you want to see. (Because EventID.net
is a paid service website)

http://support.microsoft.com/kb/######/en-us


ju.c

 

[Gerry]

Novell? Possibility?

The shell stopped unexpectedly and Explorer.exe was restarted.
http://support.microsoft.com/kb/254220

What exactly are you doing when the problem occurs?


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~