Windows XP Explorer.exe and drwtsn32.exe crashing

[Nate]

I randomly get Explorer.exe needs to close etc, and then after I close
that dialog, dr watson postmortem debugger has an error and I need to
end the process to get explorer to end/restart itself.


Fault address always changes.
----EVENTVWR----
Faulting application explorer.exe, version 6.0.2900.5512, faulting
module unknown, version 0.0.0.0, fault address 0x028bfac4.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
----------------


Dr Watson's fault address is always the same.
----EVENTVWR----
Faulting application drwtsn32.exe, version 5.1.2600.0, faulting module
dbghelp.dll, version 5.1.2600.5512, fault address 0x0001295d.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
----------------


I can provide my .dmp files upon request(i'm not exactly sure how to
troubleshoot dump files). Also can provide my dr watson log.

Windows XP Service Pack 3
NOD32 Smart Security
Spybot S&D
HijackThis!



I have run antivirus and antispyware programs with no luck. Ran
Hijackthis which shows nothing suspicious. Also ran various tools such
as Tunup Utilities to check the HDD and registry for errors etc..

Any ideas? This happened on SP2 a while ago as well. Dont know what
caused it, ended up formatting the hdd which obviously fixed it that
time, but I really dont wish to reformat if I dont have to.

 

[The Real Truth MVP]

Try my Explorer Shell Fix tool. Download it here
http://pcbutts1.com/downloads/tools/tools.htm

 

[Nate]

Try my Explorer Shell Fix tool. Download it here
http://pcbutts1.com/downloads/tools/tools.htm

Thanks. Wish it would have told me it was going to restart before i ran
it, but its fine. 30 seconds was more than enough time to save everything.

Hope it works If it doesn't i'll be back later

thanks again.

 

[The Real Truth MVP]

Thank you for the feedback. I've updated it. It will now tell you before you
run it that a reboot is required.

 

[Frank Saunders MS-MVP IE,OE/WM]

Thank you for the feedback. I've updated it. It will now tell you before
you run it that a reboot is required.

Why don't you want to be honest. That is not an honest Web site and you are
not an MVP, at least not a Microsoft MVP.