Adam Clark said:
I installed Windows XP SP2 about a week and a half ago with no issues.
However now I am finding that Explorer is crashing frequently for
unexplained reasons.
Check your startup settings to find out if software running in the
background is causing this. Applications that start with Windows can
be found here:
- the WIN.INI, section [windows], entries "run=" and "load="
- the Registry keys
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunServices
- the folders
C:\DOCUMENTS AND SETTINGS\ALL USERS\START MENU\PROGRAMS\STARTUP
C:\DOCUMENTS AND SETTINGS\{username}\START MENU\PROGRAMS\STARTUP
See also "How to Troubleshoot By Using the Msconfig Utility in Windows
XP" (
http://support.microsoft.com/?kbid=310560) and "How to Perform a
Clean Boot in Windows XP" (
http://support.microsoft.com/?kbid=310353).