exit messenger fix please

[Craig]

I'm sure there is a fix but I've been unable to find it. I get this message
when I try to exit messenger from the system tray.


"There are other applications currently using features provided by Windows
Messenger. You must close these other applications before you can exit
Windows Messenger. These applications may include Outlook, Outlook Express,
MSN Explorer, and Internet Explorer"

The only way I can disable it is to cont alt del and close it.


Thanks in advance

 

[Jonathan Kay [MVP]]

Greetings Craig,

Do you have Norton Antivirus 2003 installed? Norton added a new "instant messaging scanning"
feature to Norton Antivirus 2003, which can conflict with Messenger and cause this behavior.
To stop it, open Norton Antivirus (Right-click on the Norton Antivirus icon in the System
Tray/Notification Area (by the clock), choose 'Open Norton Antivirus'), click Options, then
Instant Messenger then uncheck MSN Instant Messenger and click OK.
____________________________________________
Jonathan Kay
Windows MVP, Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

 

[Craig]

Thanks a lot. I knew there was someone out there who would know the answer



Craig

 

[Jonathan Kay [MVP]]

Hi Craig,

You're very welcome =).
____________________________________________
Jonathan Kay
Windows MVP, Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com