4.7 CAn't Exit!

[Andrew]

Can't exit out of 4.7 says "other applications currently
using features provided by Windows Messenger. You must
close these other appllications before you can exit
Windows Messenger. Tehse applications may include
Outlook, outlook express, msn explorer and internet
explorer."

I closed out of and some have been turned off/removed
from using. Seeing I don't use some of it. What is my
problem? I can't figure it out. Been like this for
awhile now.

Thanks!

Andrew M

 

[Jonathan Kay [MVP]]

Greetings Andrew,

Do you have Norton Antivirus installed? Recent versions of Norton Antivirus added a new
"instant messaging scanning" feature, which can conflict with Messenger and cause it to also
keep starting. To stop it, open Norton Antivirus (Right-click on the Norton Antivirus icon in
the System Tray/Notification Area (by the clock), choose 'Open Norton Antivirus'), click
Options, then Instant Messenger then uncheck MSN Instant Messenger and click OK.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2004 Jonathan Kay.
You *must* contact me for redistribution rights.

 

[Guest]

Thanks for that tip but that wasn't the problem and still says the same
thing. I wonder if it's something else. I tried almost everything except
re-formating my HD and re-installing all that I have. I would like to avoid
that.