Messenger message

[Marc]

While online, if I right click on the messenger icon and
choose the exit option at the bottom right of the screen
to close down messenger, I get the following error:

"There are other applications currently using features
provided by Windows Messenger. You must close these other
applications before you can exit Windows Messenger. These
applications may include Outlook, Outlook Express, MSN
Explorer, and Internet Explorer"

My question is this: What can I do to find out what these
other applications are that are being associated with
Messenger and how can I delete or disassociate them??
PLEASE HELP!!

 

[Jonathan Kay [MVP]]

Greetings Marc,

Do you have Norton Antivirus 2003 installed? Norton added a new "instant messaging scanning"
feature to Norton Antivirus 2003, which can conflict with Messenger and cause this behavior.
To stop it, open Norton Antivirus (Right-click on the Norton Antivirus icon in the System
Tray/Notification Area (by the clock), choose 'Open Norton Antivirus'), click Options, then
Instant Messenger then uncheck MSN Instant Messenger and click OK.
____________________________________________
Jonathan Kay
Windows MVP, Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com