Can't exit Messenger

[a]

I keep getting the error message, "There are other
applications currently using features provided by Windows
messenger. You must close these other applicaitons
before you can exit windows messenger. These
applications may include Outlook, Outlook Express, MSN
Explorer, and Internet Explorer". I am not running any
of these programs yet I get the same message. What
exactly IS running that uses it and how do I stop it
(temporarily/permanantly)?

 

[Jonathan Kay [MVP]]

Greetings a,

Then, do you have Norton Antivirus 2003 installed? Norton added a new "instant messaging
scanning" feature to Norton Antivirus 2003, which can conflict with Messenger and cause some
of this behavior. To stop it, open Norton Antivirus (Right-click on the Norton Antivirus icon
in the System Tray/Notification Area (by the clock), choose 'Open Norton Antivirus'), click
Options, then Instant Messenger then uncheck MSN Instant Messenger and click OK.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

 

[a]

Thanks. That was it.

-----Original Message-----
Greetings a,

Then, do you have Norton Antivirus 2003 installed?

Norton added a new "instant messaging

scanning" feature to Norton Antivirus 2003, which can

conflict with Messenger and cause some

of this behavior. To stop it, open Norton Antivirus

(Right-click on the Norton Antivirus icon

in the System Tray/Notification Area (by the clock),

choose 'Open Norton Antivirus'), click

 

[Jonathan Kay [MVP]]

Hi a,

You're welcome =)
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com