Excel 2007 corrupts XLSX files when password is used - all compute


D

Daniel Nelson

Greetings!

When a user attempts to save a file in XLSX (Excel 07) format with a
simple password they receive message "The document was saved successfully,
but Excel cannot re-open it because of a sharing violation. Please close the
document and try to open it again." File remains open. If user closes, then
tried to re-open, they get "Excel cannot open the file 'Book1.xlsx' because
the file format or file extension is not valid. Verify that the file has not
been corrupted and that the file extension matches the format of the file."

Users can open existing XLS files with passwords and can create new XLS
files and add passwords. As soon as XLSX format is chosen, or if user
attempts to Convert existing file with password, the above messages are
encountered and the file becomes toast.

I have been able to reproduce this on every computer I have checked in
our enterprise. At least it is reproducable. :)

Any information or assistance would be appreciated - we just finished
rolling Office 2007 out to 5500 clients without major issues. Maybe the
computer gods are angry with us...

Thanks,

Daniel
 
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D

Daniel Nelson

Greetings!

I was never able to locate any additional information on this problem,
but have found that Office 2007 Service Pack 1 resolves it. Once we figured
out how to deploy that using Windows Update Services we are good to go!

Daniel
 
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J

June in ABQ

Help! I downloaded the Service Pack 1 but I can't open the file. Is the
file totally lost?
 

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