Shaid said:
oh yeah....here you go
"Windows Explorer has encountered a problem and needs to
close. We are sorry for the inconvenience."
Hi, Shaid. When people ask you for more detail, it isn't to be a
nuisance but rather because we can't see your computer from here. Look
in Event Viewer (from the Administrative Tools applet in Control Panel)
and see if there are any warning messages. If there are and you need
help interpreting them, please repost with the relevant information.
Without knowing anything about your computer, I can't begin to guess
what the problem is. Although viruses and spyware cause big problems
for Windows machines, they aren't the only reason a computer can
malfunction. Although you've already scanned, here are some generic
troubleshooting steps for both software and hardware:
A. For software: 1) scan with current antivirus ("current" means a
version not earlier than 2002 but using updated virus definitions); 2)
remove spyware with Spybot Search & Destroy (
www.safer-networking.org)
and Ad-aware (
www.lavasoftusa.com). These programs are free, so use
them both since they complement each other. Be sure to update these
programs before running, and it is a good idea to do virus/spyware
scans in Safe Mode; 3) delete temporary and Temporary Internet Files;
4) stop unnecessary services/programs from starting with Windows - see
www.blackviper.com for services info and
www.pacs-portal.co.uk
startup_index.htm for programs info - 5) look in Event Viewer for
clues.
B. For hardware issues - 1) open the computer and run it open, cleaning
out all dust bunnies and observing all fans (overheating will cause
system freezing); 2) test the RAM - I like Memtest86 from
www.memtest86.com - let the test run for an extended (like overnight)
period of time - unless errors are seen immediately; 3) test the hard
drive with a diagnostic utility from the mftr.; 4) the power supply may
be going bad or be inadequate for the devices you have in the system;
5) test the motherboard with something like TuffTest from
www.tufftest.com. Testing hardware failures often involves swapping out
suspected parts with known-good parts. If you can't do the testing
yourself and/or are uncomfortable opening your computer, take the
machine to a good local computer repair shop (not a CompUSA or Best Buy
type of store).
If you'd still like more help, then please repost with information about
your computer, if this problem is new and if so, can you connect it
with any change, and anything else that will give a good picture of
your computer to people trying to help you. Don't forget to tell us
what you've already done to troubleshoot, too.
Cheers,
Malke
