G
Guest
Sometime since mid June 2004 something has impacted both my disc drives. I
have a Dell Dimension 8300 with Win XP Pro which came installed with an NEC
DVD+RW ND-1100A and a LITEON DVD-ROM LTD 163. Had this system since July 2003
and had no problems copying and reading files. I have NOT downloaded SP2
yet. I was about to do it and they suggested I save important files before
doing the download which is when I noticed I had a problem with my disc
drives.
My device manager says all is well. Bothe drives working properly. When I
attempt to update the drivers the wizard tells me it can't find a better
match than I already have.
The DVD-ROM drive does not appear to be recognized at all. After insering a
CD-ROM disk, that has instuctions or course materials on it, it does not
launch the contents automatically like it used to. Then clicking on the drive
produces a message to insert a disk in the drive when there is already one
there.
The DVD+RW does not launch the contents of the CD-ROM either but it does not
produce the insert disk message. It simply shows the drive blank screen, no
contents.
It appears that copying files to blank CD-R discs is working. I can see the
available contents of the disc decrease. I just can't go back and read the
contents.
Please help. What do I need to do to figure this out? The only recent change
made to my system was I had to replace my modem for Comcast cable. I do not
think that should have any impact on Windows or my disc drives.
Any help would be appreciated. Thanks.
have a Dell Dimension 8300 with Win XP Pro which came installed with an NEC
DVD+RW ND-1100A and a LITEON DVD-ROM LTD 163. Had this system since July 2003
and had no problems copying and reading files. I have NOT downloaded SP2
yet. I was about to do it and they suggested I save important files before
doing the download which is when I noticed I had a problem with my disc
drives.
My device manager says all is well. Bothe drives working properly. When I
attempt to update the drivers the wizard tells me it can't find a better
match than I already have.
The DVD-ROM drive does not appear to be recognized at all. After insering a
CD-ROM disk, that has instuctions or course materials on it, it does not
launch the contents automatically like it used to. Then clicking on the drive
produces a message to insert a disk in the drive when there is already one
there.
The DVD+RW does not launch the contents of the CD-ROM either but it does not
produce the insert disk message. It simply shows the drive blank screen, no
contents.
It appears that copying files to blank CD-R discs is working. I can see the
available contents of the disc decrease. I just can't go back and read the
contents.
Please help. What do I need to do to figure this out? The only recent change
made to my system was I had to replace my modem for Comcast cable. I do not
think that should have any impact on Windows or my disc drives.
Any help would be appreciated. Thanks.