dvd-rom not spinning up

[Guest]

I recently upgraded my PC's drives, adding a DVD-RW while keeping the
original DVD-ROM as a secondary drive. Here's the problem: while the drive
shows up in My Computer, and is "functioning normally" in Device Manager, it
won't read anything. I insert a disc (DVD/CD, doesn't matter), it'll spin up
for a few seconds, then spin down, and that's it. As far as my PC is
concerned, there's no disc in there.
HELP!! 8-G

 

[Gary S. Terhune]

Have you used Windows Explorer to see if you can read the disk there?

 

[Guest]

Yup. Doesn't even recognize a disc as being present, be it music, movie or
megabytes.

 

[Gary S. Terhune]

Ummm... Even new out of the box devices can be bad... Are you sure you
correctly jumpered the drives. Master/Slave, etc.? If both optical drives
are on the same cable, and are correctly jumpered, try switching them
around, or test with the new drive as the only drive on the cable (Master).

 

[Guest]

I'll try that. I think I may have been a bit unclear, though. It's the
ORIGINAL drive that's snafued, not the new one.