J
Jess
Just connected to cable. Secure web sites won't open.
told by Cable Co. and Gateway, problem is with my
browser. Today for second call, I was told to remove my
Internet Explorer and re-install it again from the
Microsoft web page. When I attempted to do so
with "Internet Exp. 6 Service pack 1" (the only one that
seemed applicable, window comes up in downloading process
for set up file, saying: "Win. Update set up - Unable to
download. May have been unable to use your current proxy
server settings. Click Advanced if you know your proxy
settings."
I phoned Cable Co. again. Proxy does not apply to
my cable connection. Gave me a microsoft trouble site;
I typed in 813444 in their search and went through
everything they recommended - about 75% of it was a
repeat of what Cable Co. & Gateway had me do.
Can't find any way to get to someone who might know
what to do.
Can anyone help?
Jess
told by Cable Co. and Gateway, problem is with my
browser. Today for second call, I was told to remove my
Internet Explorer and re-install it again from the
Microsoft web page. When I attempted to do so
with "Internet Exp. 6 Service pack 1" (the only one that
seemed applicable, window comes up in downloading process
for set up file, saying: "Win. Update set up - Unable to
download. May have been unable to use your current proxy
server settings. Click Advanced if you know your proxy
settings."
I phoned Cable Co. again. Proxy does not apply to
my cable connection. Gave me a microsoft trouble site;
I typed in 813444 in their search and went through
everything they recommended - about 75% of it was a
repeat of what Cable Co. & Gateway had me do.
Can't find any way to get to someone who might know
what to do.
Can anyone help?
Jess