Downloading and Installing microsoft secureity patches.

[Guest]

Every time I try and dowload and install a security patch or suggested patch I get a message that says: "The software you are installing has not passed Windows Logo testing to verify it's compatibility with Windows XP". Does anyone have any idea why and what to do to fix it? I am way behind on installing security patches for XP. Thanks in advance, Fl. Gator.

 

[Wesley Vogel]

When installing an update you receive the following message: "Software you
are installing has not passed Windows Logo testing"
http://v4.windowsupdate.microsoft.com/troubleshoot/

Problem Description:
When you try to install a package from the Windows Update Web site you
receive a message stating that the software has not passed Windows logo
testing and will not be installed..

Resolutions:

Suggestion 1
==========
This problem can occur if the hotfix installer was referencing:
C:\WINDOWS\system32\CatRoot2\edb.log and the file was corrupt. Either
renaming C:\WINDOWS\system32\CatRoot2\edb.log or renaming the entire
C:\WINDOWS\system32\CatRoot2 folder will allow the hotfix install to
complete normally.

Suggestion 2
============
Register the following system files.

1. Click "Start," and then click "Run."
2. Type "regsvr32 licdll.dll" (without quotes).
3. Click "OK."
4. Type "regsvr32 regwizc.dll" (without quotes).
5. CLick "OK."

Suggestion 3
============
This problem can also occur if the Cryptographic Services have been
disabled.To resolve this problem:
1. Click "Start," and then click "Run."
2. Type "Services.msc" (without quotes).
3. Double-click "Cryptographic Services." If the service has been
disabled,enable it.
4. Attempt to download and install Windows Updates again, and then check to
see if the problem is resolved.

Suggestion 4
============
The symptom can occur if the "Microsoft Root Authority" certificate or the
"NOLIABILITY ACCEPTED, (c)97 VeriSign, Inc." certificate under Trusted Root
Certification Authorities has been removed. On another computer that has
the Microsoft Root Authority certificate installed, do the following:
1. Open Internet Explorer
2. Click "Tools," and then click "Internet Options."
3. Click "Contents."
4. Click "Certificates."
5. Click "Trusted Root Certification Authorities."
6. Scroll down until you locate Microsoft Root Authority certificate.
7. Click "Export."
8. Follow the prompts to export the certificate to "DER encoded Binary
x.509(.CER)file." On the computer that cannot install the update, follow
the steps to import the certificate you saved.
===================

"The Software You Are Installing Has Not Passed Windows Logo Testing..."
Error Message When You Try to Install Internet Explorer 6 SP1
http://support.microsoft.com/default.aspx?kbid=828031

Error Message: The Software You Are Installing Has Not Passed Windows Logo
Testing to Verify It's Compatibility with Windows XP...
The information that was provided in this article has been superseded.
For additional information,
http://support.microsoft.com/default.aspx?kbid=822798

 

[Guest]

Mr. Vogel,
thanks for the help, but it still gives me the same message. I noticed that all of my Mocrisoft Certificates are exired. How do I validate them? I tried to change the expiration date, but I couldn't.

 

[Wesley Vogel]

First, Mr. Vogel is my Dad, I'm Wes. ;-)

Make sure this is turned on, even if you delete a needed certificate, it
will be re-downloaded automatically. Some expired certificates really are
needed.

To turn on automatic updating of trusted root authority certificates
[[In Control Panel, open Add or Remove Programs.
Click Add/Remove Windows Components.
Select the Update Root Certificates check box.
Click Next, and then click Finish.
Note
To open Add/Remove Windows Components, click Start, point to Settings, click
Control Panel, double-click Add or Remove Programs, and then click
Add/Remove Windows Components.]]
=====

Certificates That Are Required By Windows

NO LIABILITY ACCEPTED, (c)97 VeriSign, Inc. NO LIABILITY ACCEPTED, (c)97
VeriSign, Inc. 1/7/2004 Time Stamping VeriSign Time Stamping CA R

[[As you may have noticed in the provided information, some of the
certificates have expired. However, these certificates are necessary for
backwards compatibility. Even if there is an expired trusted root
certificate, anything that was signed with that certificate prior to the
expiration date needs that trusted root certificate to be validated. As long
as expired certificates are not revoked, it can be used to validate anything
that was signed prior to its expiration.]]

Trusted Root Certificates That Are Required By Windows 2000, Windows XP, and
Windows Server 2003
http://support.microsoft.com/default.aspx?scid=kb;en-us;293781&Product=winxp