Definition Update Failure

[Guest]

I am a home user using XP Pro. When I try to download the update via MS
Update of the update feature I get the following message "Wendows Defender
was unable to completethe update xxxxxxxx . The wrong diskette is in the
drive. Insert %2 (Volume Serial Number %3) into drive %1.

 

[Guest]

Hello Ken,
Have a look at this post.It may be relevant to your problem.

Subject: Problem with A: drive
2/18/2006 8:51 AM PST
By: Alkas
In: microsoft.private.security.spyware.general group

I hope that (this) post is helpful, let us know how it works ºut.
Еиçеl

 

[Bill Sanderson]

This may be the same advice as Engel has posted, but here's what I believe
Steve Dodson recommended to another user with this same symptom:


1) Uninstall WD thru Add and Remove Programs

2) Launch cmd prompt

3) MsiExec.exe /x {A5CC2A09-E9D3-49EC-923D-03874BBD4C2C}

4) Delete all contents of Directory of C:\Documents and Settings\All
Users\Application Data\Microsoft\Windows Defender\Definition Updates

5) Reinstall WD

 

[Guest]

Thank you SO MUCH, Bill! I've been fighting this for a few days now, and
didn't have time to check the NG's.

 

[Bill Sanderson]

I'd love to have confirmation if that fixes the symptom cited in this thread
for you.

--

 

[Guest]

This seems to have fixed the problem, I now have definitions dated 2-15-06.

 

[Guest]

Hi

This has not fixed the issue for me, specifically on one w2k machine getting
updates from WSUS

I see in the event log:

Product: Windows Defender Signatures -- Error 1321.The Installer has
insufficient privileges to modify the file C:\WINNT\Temp\mpasbase.vdm.

and
Product: Windows Defender Signatures - Update
'{6F5A8068-1569-4ED2-9E0C-E014CB39B53F}' could not be installed. Error code
1603

I will look into this more when I have time

 

[Guest]

Hi

Having fixed system account permissions to the .vdm files updates succeed

HTH

 

[Bill Sanderson]

Thanks! - now to see if I can, in fact, remember to put the two data items
together and continue to give correct advice!

--

 

[Bill Sanderson]

Glad to hear it. Many thanks to the developers who managed to get
sufficient information into that log error record that it was useful!

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