Dear Microsoft - UAC (.png & wmp) issues should be addressed.

G

Guest

I have been reading posts here for months and have noticed an increasing
number of Vista users that are having problems with .png files and Windows
Media Player.

This is a suggestion to Microsoft to review the UAC for some issues it has
been causing.

A few months ago, my New HP/Compaq with Vista Home Premium lost it's ability
to view .png files in IE. Running IE as Admin or turning off UAC corrects
(masks) this issue, but not many people want to run as Admin or turn off UAC
permanently. I'm an I.T. guy, and I feel that I know how to troubleshoot and
take methodical corrective steps, however, this issue has remained
unresolved. I am seeing more and more people that are having this problem
with no apparent solution.

Now, this week, Windows Media Player is unresponsive without running as
Admin or turning off UAC. Again, I am seeing an increasing number of posts
with this issue.

It should be noted that re-installing/Restoring Vista has corrected this
issue according to some posts. I do not want to take this measure because if
it happened once, it can happen again. The problem itself should be
identified so that it can be corrected.

I understand that 2 issues do not signify a trend, but the issues seem to be
related to the UAC and I'm wondering what other programs or utilities may be
affected in the future. In my case, my needs are simple. I have Vista and
MS Office. There are no worthless programs or utilities installed, so its
not as if I have been "playing" and installed a program that would have an
adverse affect on Vista.

I have submitted a "bug report" by phone as well.

If anyone else is experiencing this issue, please post.

Good Luck!!!

Jim

----------------
This post is a suggestion for Microsoft, and Microsoft responds to the
suggestions with the most votes. To vote for this suggestion, click the "I
Agree" button in the message pane. If you do not see the button, follow this
link to open the suggestion in the Microsoft Web-based Newsreader and then
click "I Agree" in the message pane.

http://windowshelp.microsoft.com/co...ndows.vista.administration_accounts_passwords
 
G

Guest

Hi,

I find myself in exactly the same situation.

A few months ago I bought a Sony Vaio FE41X that came with Vista Home
edition installed. Since buying the machine I've had a host of Vista related
errors and this is one of the more irritating ones.

Please Microsoft fix this rather thane relying on your users to work around
it by having to run their applications as Administrator - surely this
bypasses any security improvements that Vista claims when running as a normal
user.

Thanks,

Paul.
 
G

Guest

Same problem...

Paul. said:
Hi,

I find myself in exactly the same situation.

A few months ago I bought a Sony Vaio FE41X that came with Vista Home
edition installed. Since buying the machine I've had a host of Vista related
errors and this is one of the more irritating ones.

Please Microsoft fix this rather thane relying on your users to work around
it by having to run their applications as Administrator - surely this
bypasses any security improvements that Vista claims when running as a normal
user.

Thanks,

Paul.
Click to expand...
 
G

Guest

Same problem I think my problem started when I installed Quicktime. I have
tried all suggestions posted in the discussion groups. Turning off UAC or
starting IE as and admin works for me. Help!!!

Norm
 
G

Guest

Same for me as well. First, I had the problem with my user account. I
transferred my data to a new user account and it has been fine. However,
shortly thereafter, the same problem has popped up for my wife's user
account. Any help would be greatly appreciated.

John O
 
G

Guest

I, too, am having this problem. I have an HP Pavillion Notebook running
Vista Home Premium. It took me forever to figure out what the heck the
problem was. I performed a system restore and WMP now works and Youtube
plays videos, but .png pics still don't show. I refuse to reinstall Vista.
Too much of a hassle for something that can be patched! Help!!
 
G

Guest

I think he's taken the article down Jane. FWIW, I did try it but received
several security errors when running his .reg file. I think that fix was
designed for XP.

Thanks,
Toby
 
J

Jane C

Hi Toby,

It looks like Ramesh's site has been visited by gremlins ;)

That fix *should* have worked as far as I recall. What errors were you
getting?
 
G

Guest

Hi Jane,

As I remember Vista complained about not being able to write all of the keys
because some were in use. I also tried it in Safe Mode but had the same
result.
I seem to recall there were several other posters on Ramesh's site who had
similar issues--the last I saw there had been no reply from Ramesh.

Thanks,
Toby
 
R

Ramesh, MS-MVP

Hi Toby,
I worked on this issue last month with a user who faced this problem. Process Monitor log did not contain any "Access is denied" errors, yet the REG file could not be merged successfully. I've put that issue on hold, until I get hold of the computer directly to comprehensively test and repro the problem.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


Hi Jane,

As I remember Vista complained about not being able to write all of the keys
because some were in use. I also tried it in Safe Mode but had the same
result.
I seem to recall there were several other posters on Ramesh's site who had
similar issues--the last I saw there had been no reply from Ramesh.

Thanks,
Toby
 
G

Guest

Well after much consideration, I decided to turn off UAC today. Immediately
all programs and utilities began working properly (.png support, Media
Player, Quicktime, etc.)

I really do want to take advantage of the extra added security that UAC
offers, but I also need to have a working OS. I will operate this way until
someone (MS) comes up with a solution. I'm not suggesting that others do
this, but this is what I have decided to do.

Good Luck again...

For those new to this thread, please feel free to post your .png and WMP
problems. We still have not had enough responses for Microsoft to look at
this suggestion thread. Also, please vote for this thread so that it moves
up in the rankings.
 
G

Guest

I still have this issue on my "new" pc - only 2 months old. I have even
tried turning off UAC and that doesn't work. .PNG files work fine in
Firefox, so it's definitely an IE7 issue. I have IE version 7.0.60000.16473
Updated Versions: 0

Any help from Microsoft would be greatly appreciated as I may have to switch
my to a different browser :(
 
G

Guest

Having this same issue. Started three day's ago and i haven't installed
anything new or made any changes. I can't even use my HP scanning program
because everything is red x's. I have Vista Ultimate and my rig is custom
built by me. Firefox works though but it runs like crap. Maybe this is some
new kind of virus that affects Vista users. If i run IE7 as admin it will
work for some thing's but it still messes up on some sites forcing me to use
Firefox.
 
G

Guest

My grandparents are having the same issue with their new system. I thought I
was missing something, but it looks as though many people are having this
same issue. Any help would be appreciated! Thanks!
 
G

Guest

Hello all -

I am in the same boat. Same UAC problem - seemingly came out of nowhere.
Running as administrator is sufficient for now but a pain to confirm
launching IE with admin privileges every time.

I've tried all the fixes everyone suggested on this and other threads and no
success.

HELP!!!
 
G

Guest

I also have problems with png images not displaying as well as having the
"Stack overflow at line: 0" error message when trying to access google maps
(uses png images).

Tried the reg merge but ran into the "not able to complete because of
running processes". Also checked reg and display inline images which is set
to yes.

Turning off UAC did the trick but will not continue in such a mode.

Running IE7 as administrator cleared up both problems, but I do not know
what type of vulnerability I leave myself open to by running IE as admin. Is
there a down side to this ?

In my case this seemed to start about the same time I installed WHS on my
lan and the server connector app requested that I update my desktop user
password to be the same as my server user password. May be just a
coinsidence, updates from MS and other 3rd party apps come in on a daily
basis :((

Toby's image of this forum's webpage not displaying properly was right on
target !
 
G

Guest

I started to have the "no .png display" problem out of the blue last week. I
spent hours scouring the web for suggestions.

The general consensus is to disable UAC to get .png's to display in IE7
again. However, this completely disables the new security enhancements that
the new Vista / IE7 combination provide. Therefore, this solution has proven
usefull for only temporary web journeys.

Further there are other applications on my system that use .png's which are
affected as well. The Adobe CS3 help system, for example. So, this is not
"just a browser" issue.

I wonder why MS hasn't addressed the issue. Is it limited to just a few?

Regards,

Mr CB
 

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