cd/dvd problems

[Guest]

I'm having a problem with my cd/dvd driver on my laptop. I'm not able to play
cd's and dvd's and this problem just happened, it was fine last week and
since then I haven't dont anything to it. Windows media player and itunes
won't recognize any cd (obviously).

When I go into my computer it doesn't recognize the cd/dvd driver, and then
I went under the device manager it showed the problem and that I was to
uninstall then reinstall the driver but I'm just wondering if there was
another way to fix it or what would be on the cd to inform me whats on the cd
so i knew which one had the cd/dvd device driver. Because I can't find it,
the cd's I have don't specficly mention the cd/dvd driver.

 

[Galen]

In sunny4evr9 had this to say:

My reply is at the bottom of your sent message:

I'm having a problem with my cd/dvd driver on my laptop. I'm not able
to play cd's and dvd's and this problem just happened, it was fine
last week and since then I haven't dont anything to it. Windows
media player and itunes won't recognize any cd (obviously).

When I go into my computer it doesn't recognize the cd/dvd driver,
and then I went under the device manager it showed the problem and
that I was to uninstall then reinstall the driver but I'm just
wondering if there was another way to fix it or what would be on the
cd to inform me whats on the cd so i knew which one had the cd/dvd
device driver. Because I can't find it, the cd's I have don't
specficly mention the cd/dvd driver.

Try this first:

Missing CD/DVD Drives:
http://kgiii.info/windows/XP/general/missing_CD-DVD_drives.html

If that doesn't do it then it's a hardware problem more than likely, meaning
cleaning, reseating, or replacing.

--
Galen - MS MVP - Windows (Shell/User & IE)
http://dts-l.org/
http://kgiii.info/

"I am glad of all details, whether they seem to you to be relevant or
not." - Sherlock Holmes