Required device driver missing


N

Nnaemeka David

I have an old laptop, Dell d630, which i want to install windows 7 or xp but gets this message: A required cd/dvd device driver missing. If you have a driver floppy cd, dvd or usb flash drive, please insert it now.

I tried installing linux on it, f17, and it installed successfully.

Then I decided linux must have installed the necessary device drivers (it has happened like that before). When I wanted to install a windows OS after that, the message comes up again.

Why is it bringing that message when linux was installed successfully? Why can't windows? The friend who wants to use the laptop can only use windows.

Thanks
david
 
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P

Paul

Nnaemeka said:
I have an old laptop, Dell d630, which i want to install windows 7 or xp but gets this message: A required cd/dvd device driver missing. If you have a driver floppy cd, dvd or usb flash drive, please insert it now.

I tried installing linux on it, f17, and it installed successfully.

Then I decided linux must have installed the necessary device drivers (it has happened like that before). When I wanted to install a windows OS after that, the message comes up again.

Why is it bringing that message when linux was installed successfully? Why can't windows? The friend who wants to use the laptop can only use windows.

Thanks
david

http://www.tomshardware.com/answers...required-dvd-drive-device-driver-missing.html

"When Windows is asking for driver, just click Cancel. You will be brought
back to the welcome screen. At the welcome screen, remove your USB drive,
insert it back to DIFFERENT USB PORT. Click Install Now again. The
installation process will be like usual."

The plug moving thing worked here too.

http://h30434.www3.hp.com/t5/Notebo...ice-driver-is-missing-quot-error/td-p/2919939

And Microsoft has some ideas here.

http://support.microsoft.com/kb/952951

"This error can occur if one or more of the following scenarios are true:

* The CD/DVD drive may not be compatible with Windows 7 or Windows Vista
* The CD/DVD media may be damaged or dirty
* Your CD/DVD drive may be incompatible with the Microsoft AHCI driver (msahci.sys)
"

HTH,
Paul
 

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