Dell Latitude D630 Graphics problem

[J.Naw]

Hello, this has been happening a long time since i bought my new laptop. It is a Dell Latitude D630 and out of no where, my computer stops responding and goes into resolution -1 (I looked) This happened in windows and i just moved over to linux ubuntu, i load the operating system and it stop responding and then the screen just shuts off. I went into the Laptop Depot and they said it isnt the graphics card but it was probably the operating system so that is why i changed over. The error message (from windows) is: The igxprd32 display driver has stopped working normally. Save your work and reboot the system to restore full display functionality. The next time you reboot the machine a dialog will be displayed giving a chance to upload data about this failure to Microsoft. When i go to the Microsoft place, it says to update the driver and there is no driver. PLEASE HELP ME!!!!! remember, im using Linux Ubuntu 12.04

 

[EvanDavis]

Well this is what Intel have to say.

http://www.intel.com/support/graphics/sb/cs-009483.htm


Ad I just looked on the Dell website and the video drivers are both available for XP and Vista. They are under the " VIDEO " tab.

 

[J.Naw]

Didn't i say, i am running UBUNTU 12.04????

 

[muckshifter]

Didn't i say, i am running UBUNTU 12.04????

well yes, I would say you did. So, why not start HERE

You do know that InHell may, just may, also have drivers, tho' I wouldn't hold my breath on that.

 

[EvanDavis]

Didn't i say, i am running UBUNTU 12.04????

One would asume from your post that you were trying to get back to Windows though considering most of your post is actually about Windows and going to MIcrosoft for help

When i go to the Microsoft place

 

[J.Naw]

I tried going there already but i couldnt find anything..... I mostly happens after playing minecraft..., It works fine on my Inspiron 1300 but not on this....... (dell latitude D630)

 

[J.Naw]

Hello, this has been happening a long time since i bought my new laptop. It is a Dell Latitude D630 and out of no where, my computer stops responding and goes into resolution -1 (I looked) This happened in windows and i just moved over to linux ubuntu, i load the operating system and it stop responding and then the screen just shuts off. I went into the Laptop Depot and they said it isnt the graphics card but it was probably the operating system so that is why i changed over. The error message (from windows) is: The igxprd32 display driver has stopped working normally. Save your work and reboot the system to restore full display functionality. The next time you reboot the machine a dialog will be displayed giving a chance to upload data about this failure to Microsoft. When i go to the Microsoft place, it says to update the driver and there is no driver. PLEASE HELP ME!!!!! remember, im using Linux Ubuntu 12.04

By the way, i went to the microsoft place while i had the windows operating system on. That is why i changed over to ubuntu.

 

[EvanDavis]

By the way, i went to the microsoft place while i had the windows operating system on. That is why i changed over to ubuntu.

Well going to the Microsoft place would have been pretty useless as your laptop uses an Intel chipset with Intel drivers.
I know its a pain, but have you tried reinstalling Ubuntu ? Or maybe go for a better flavour of Linux ?

 

[J.Naw]

Well going to the Microsoft place would have been pretty useless as your laptop uses an Intel chipset with Intel drivers.
I know its a pain, but have you tried reinstalling Ubuntu ? Or maybe go for a better flavour of Linux ?

yes i have reinstaled ubuntu and it doesnt matter if i change to any operating system. I can even change to windows 2000 if i want and i will still get this problem... I hate computers that have soo many problems..... Im sorry if im being a bit hasty but i just want this computer fixed. No hard feelings...

 

[EvanDavis]

yes i have reinstaled ubuntu and it doesnt matter if i change to any operating system. I can even change to windows 2000 if i want and i will still get this problem... I hate computers that have soo many problems..... Im sorry if im being a bit hasty but i just want this computer fixed. No hard feelings...

No hard feelings taken. I can understand your frustration. The factyou are having the same issue after using different operating systems would suggest to me then that there is some sort of fault with the chipset and not a driver problem.

 

[Taffycat]

Hello, this has been happening a long time since i bought my new laptop.....
...yes i have reinstaled ubuntu and it doesnt matter if i change to any operating system. I can even change to windows 2000 if i want and i will still get this problem...

Hello J.Naw, this is just a thought... but seeing that you've tried pretty much all that you reasonably can - perhaps it's time to have a word with the retailer, from whom you purchased your faulty Dell. You should be enjoying your new laptop, not having to fix it.

If you need more guidance about your Consumer Rights, you will find lots of helpful info/guidance here: http://www.direct.gov.uk/en/Governm...merrightswhenbuyinggoodsandservices/DG_194650

 

[J.Naw]

No hard feelings taken. I can understand your frustration. The factyou are having the same issue after using different operating systems would suggest to me then that there is some sort of fault with the chipset and not a driver problem.

Yes, Exactly! That is what im having....... Sorry about that.... is there any way to check the chip without having to take the laptop apart???

 

[J.Naw]

Hello J.Naw, this is just a thought... but seeing that you've tried pretty much all that you reasonably can - perhaps it's time to have a word with the retailer, from whom you purchased your faulty Dell. You should be enjoying your new laptop, not having to fix it.

If you need more guidance about your Consumer Rights, you will find lots of helpful info/guidance here: http://www.direct.gov.uk/en/Governm...merrightswhenbuyinggoodsandservices/DG_194650

Hello, I actually bought this from the laptop depot used... It wasn't new and when we first got it it was working fine!

 

[muckshifter]

Yes, Exactly! That is what im having....... Sorry about that.... is there any way to check the chip without having to take the laptop apart???

http://www.piriform.com/speccy

 

[J.Naw]

I got one thing to say..... Have you ever watched Back to the Future well if you have here is a statement.... "you know what this means?????? IT MEANS THIS D*** THING DOESNT WORK!!!!!!"
Not it does not Doc, not it does not.......

so im on many different sights with different problems... If you want to check it out, come to my latest one: https://answers.launchpad.net/ubuntu/+question/196555

 

[J.Naw]

http://www.piriform.com/speccy

Is there any Linux file or do i need to use wine?

 

[muckshifter]

Is there any Linux file or do i need to use wine?

oh yeah, I forgot, Linux.

you should/will get better answers on Linux over at ...

http://forums.scotsnewsletter.com/index.php?act=idx

I tried Linux, IMHO, it's not ready for the masses, yet.

 

[JpDIGGS]

Dear Mr. Naw

Try using another operating system that has a stable cache. If Ubuntu 12.04 does not work then use the following link to help you.

Link:http://ubuntuforums.org/showthread.php?t=1978290

That link works for my software. If you have troubles contact my email at:

(e-mail address removed)