Can't shut down-Part II

J

Julie

OK, I tried the Windows XP Shutdown Troubleshooter, and
disabled the automatic shutdown. Result:

A bluescreen error message. To shut down the machine, had
to hold the button on computer box down for a long time.
Message: PROBLEM DETECTED
TECHNICAL INFO
STOP: 0x0000007E (0x0C0000005, 0xF9D51941, 0xF9E649C0,
0xf9E646C0)

kbdclass.sys - "address F9D51941 base at F9D51000,
datestamp 3d6ddad3

Should I just ignore this? Is it real or bogus?
 

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