error message at turnoff

[Guest]

When I click turnoff - I get a message saying windows is
shutting down so not to cause damage to the computer and
this message
"Stop:OX0000007E (OXC0000005 OXF9581941 OXF96A49C8
OXF96A46C8) kbdclass.sys- address F9581941 base at
F9581000 datestamp 3d6ddad3"
computer must then be manually shut-off

is happening every time I click turn off

 

[Plato]

When I click turnoff - I get a message saying windows is
shutting down so not to cause damage to the computer and
this message
"Stop:OX0000007E (OXC0000005 OXF9581941 OXF96A49C8
OXF96A46C8) kbdclass.sys- address F9581941 base at

Pretty much the first thing I do when faced with an error message I'm
not familiar with is to just enter the filename in question into google.
Generally, from the info you get there one can fix or at least get
enough info to fix, the problem.

So, have you googled yet?

 

[Rick \Nutcase\ Rogers]

Hi,

Sounds like it doesn't like your keyboard driver. Have you tried
reinstalling or updating it yet? If you recently updated it, perhaps you
should use the rollback feature and use the previous version. This can be
done from the properties of the keyboard in Device Manager. Alternately, you
could switch to a standard 101/102 keyboard driver, but you would lose any
mutlimedia function buttons.

--
Best of Luck,

Rick Rogers aka "Nutcase" MS-MVP - Win9x
Windows isn't rocket science! That's my other hobby!

Associate Expert - WinXP - Expert Zone