won't shut down, blue screen

[Bud]

I have been fighting this problem for a long time now.
The computer will not shut down. I get a blue error
screen with the code:
stop: 0x0000007e
(0xc0000005,0xf88ed941,0xf896c9c0,0xf896c6c0)
kbdclass.sys- adress f88ed941 base at f88ed00, datestamp
3d6ddad3

Looks like a keyboard error? It's a Compaq Presario desk
top with a 2 g p4 and 512 ram. The keyboard is stand the
mouse is a logitech cordless. I'm desperate.
Thank you
Bud

 

[Taurarian]

Hope this is of assistance:-

http://www.jsiinc.com/SUBM/tip6100/rh6111.htm

Copied from the above link:-

6111 » STOP 0x000000D1 or 0x0000007E references Kbdclass.sys when you
shutdown?



When you attempt to shutdown, you receive one of the following BSODs:

STOP 0x000000D1, (0x0000002b, 0x00000002, 0x00000000, 0xEEEE1b01)
IRQL_NOT_LESS_OR_EQUAL Kbdclass.sys.

Stop 0x0000007E (0xc0000005, 0xFC7F1945, 0xFC9589B0, 0xFC9586B0)
Kbdclass.sys - address Fc7F1945 base at FC7F1000, Datestamp 3b7d82f3

The STOP 0x000000D1 can be caused by using Logitech MouseWare versions 9.10
and 9.24.

The STOP 0x0000007E can be caused by using Logitech iTouch software version
1.5 or earlier.

To resolve the 0x000000D1 problem:

1. Remove the Logitech MouseWare program from your computer.

2. Shutdown and restart.

3. Visit http://www.logitech.com to obtain the latest version.

4. Install the new Logitech MouseWare program.

To resolve the 0x0000007E problem:

1. Visit http://www.logitech.com to obtain the latest iTouch drivers.

2. Install the new iTouch drivers.

Or consider the following links:

http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q308029
Resources to Help Troubleshoot Shutdown Problems in Windows XP

Windows XP Shut Down Issues
http://www.kellys-korner-xp.com/win_xp_restart.htm
Troubleshooters for Windows XP Shut Down
http://aumha.org/win5/a/shtdwnxp.htm
Troubleshooting Windows XP Shutdown Issues
http://www.theeldergeek.com/shutdown_issues_in_xp.htm


http://aumha.org/kbestop.htm

Stop Error Messages Links
Also see: http://www.updatexp.com/stop-messages.html