Cant Get Some Web Pages in IE6/7

[Guest]

I have had a problem for some time now as I cant view some web pages or
websites in IE6 and now the same problem in IE7 Using XP SP2. (Eg cant view
Amazon USA or some other shopping websites in USA or some other sites). Usual
error message - Internet explorer cant display the webpage. Selecting
diagnose connection problems reveals no internet problems.

Uninstalling Hacker smacker and Norton system works did not solve the issue.
Also clearing all tempoary files and cookies did not solve the issue. Setting
Advanced IE settings to default and also reverting to default settings on IE7
did not solve the issue.

There is some problem with my system or IE7 settings as when I installed XP
(without SP2) on another hard drive on the same computer the problem was
solved. The problem was also solved when I use dial up with a certain ISP and
select their proxy server. However as I am now on dsl the new ISP does not
have a proxy server so I cant use this fix.

Any help would be appreciated

Kind Regards
Chris

 

[PA Bear]

Unexplained computer behavior may be caused by deceptive software
http://support.microsoft.com/kb/827315

Run a /thorough/ check for hijackware, including posting your hijackthis log
to an appropriate forum.

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine2.blogspot.com/
http://www.elephantboycomputers.com/page2.html#Removing_Malware

When all else fails, HijackThis v2.0.2
(http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware with
assistance from an expert. **Post your log to
http://forums.spybot.info/forumdisplay.php?f=22,
http://castlecops.com/forum67.html,
http://forums.subratam.org/index.php?showforum=7,
http://aumha.net/viewforum.php?f=30, or other appropriate forums for expert
analysis, not here.**

If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.

 

[Chris]

Thank you for your help. The problem has finally been solved. My system was
infected with Malware/spyware and IE7 & hotmail returned to normal after the
malware was removed. I went to one of the anti spyware forums you suggested
and posted a Hijack This log. An expert advised me to use a programme SDFix
and
other programmes and follow some other clean up procedures. Once my system
was clean IE7 & Hotmail returned to normal (previously hotmail would not
syncronise).

The whole story and solution can be found here:

http://forums.spybot.info/showthread.php?t=22018&goto=newpost
(select page 1 on the thread to see it from the begining)

Kind Regards
Chris

 

[PA Bear [MS MVP]]

YW & thanks for your feedback. (I've been monitoring your OE/Hotmail
thread, too.)