Can't delete messages!

C

Catty

I just got a new computer...it has Vista on it and also Windows mail which I
hate so far...
My mail in my outbox will not go anywhere and it will not let me delete it
either...it is stuck!
I saw where someone recommended an update patch but I was confused about the
32 bit and 64 bit part...I don't know what that means...this is crazy to be
having these problems. Why put out something that has so many problems with
it?
Please help me!
 
M

mac

Catty said:
I just got a new computer...it has Vista on it and also Windows mail which
I
hate so far...
My mail in my outbox will not go anywhere and it will not let me delete it
either...it is stuck!
I saw where someone recommended an update patch but I was confused about
the
32 bit and 64 bit part...I don't know what that means...this is crazy to
be
having these problems. Why put out something that has so many problems
with
it?
Please help me!

Right click the Computer icon on the desk top>choose properties, it will
tell you there which system you have installed.
Get the patch and you should be OK?
 
C

Catty

Thank you! I finally found out that I needed the 32 bit...it did not tell me
where to download it to...I put it in my windows folder...now I cannot figure
out what to do now...Do I have to do something after I have downloaded it?
I am sorry to be such a pain but I am going crazy! I wish I did not buy a
new computer for sure....I wish I had Outlook Express back...
Thanks again!
 
M

mac

Catty said:
Thank you! I finally found out that I needed the 32 bit...it did not tell
me
where to download it to...I put it in my windows folder...now I cannot
figure
out what to do now...Do I have to do something after I have downloaded it?
I am sorry to be such a pain but I am going crazy! I wish I did not buy a
new computer for sure....I wish I had Outlook Express back...
Thanks again!

Go back and get it again, after the genuine advantage check, click the
download and save it to your Documents folder, then when complete click the
button to 'open folder' then click on the downloaded file it will install
itself.
 
C

Catty

Thank you soooooo much Steve! It worked!
You have made my Christmas for me!
I was going nuts! LOL!
Merry Christmas to you! You have done your good deed for the day!
 
M

mac

Catty said:
Thank you soooooo much Steve! It worked!
You have made my Christmas for me!
I was going nuts! LOL!
Merry Christmas to you! You have done your good deed for the day!

Pleased to hear that you sorted it out :)
Best Wishes to you too.
 

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