Cannot add fax services

[Paul Kumagai]

When I try to add/remove windows components I keep
getting the following error "The installation library for
component fax could not be initialized."

Once I get in tot he add/remove windows components, the
option to install Fax Services in not avaiable.

I'm running WinXP with SP1 already built in.

Thanks in advance,

Paul

 

[Russ Valentine [MVP-Outlook]]

First, it is necessary that you have an analog fax modem compatible with
Windows XP Fax (see the Windows XP Hardware Compatibility List) and an
analog phone line.

If your installation of Windows XP was from a CD, you will be prompted to
insert the CD and may need to browse to the i386 Folder so the installation
routine can find the necessary files. If your installation files are on the
hard drive, you may need to direct the routine to the i386 Folder there. If
you have applied SP1, these files may have been moved to a different folder
(ServicePackFiles\i386), and you will need to direct the routine to that
folder.

If your installation was performed by an OEM (original equipment
manufacturer), it will be the responsibility of the OEM to supply those
files.