M
Mike
I'm trying to repair a friends computer that's having
problems booting up into XP Home. She doesn't have the
disk XP Home came preinstalled. I tried to use system
restore but she had "Roxio Go Back 3.0" installed which
had system restore turned off. I tried to use Go Back to
go back to a previous time but none of the "go back"
points worked either. after doing a little research on Go
Back I decided to uninstall the program anyway. I have
been able to access the operating system a few times but
only after waiting a very long time.
Also her hard disk had no free space on it but I was able
to remove a few programs and free up some space. I was
also able to run Spybot and removed 72 different types of
spyware and adware. I was able to run defrag in safe
mode, which also seemed to help a little.
I suspect at least one or more viruses but I can't run a
virus scan because her trial period has expired. I would
load Norton Antivirus 2003 professional edition for her
but I don't think there's enough room on the hard drive
and I probably can't access the operating system to do it
anyway.
An error message kept coming up saying that virtual
memory was low so I went into safe mode and changed the
paging file to 576 (384 x 1.5), minimum and 1728 (576 x
3),max. she has 384 MB of RAM.
After all this I'm still not having much luck getting to
the desktop.
I would use the recovery console but it's not installed
and I don't have the disk to install it, I'm also aware
of ASR (Advanced system Recovery) but of course she
doesn't have The XP backup utility installed either and I
don't know if there's another way to install it without
the disk.
Which brings me to my original question, does anyone know
if I can use my XP Pro disk, to put into her machine with
XP Home to repair the MBR?
Any help at all would be greatly appreciated.
problems booting up into XP Home. She doesn't have the
disk XP Home came preinstalled. I tried to use system
restore but she had "Roxio Go Back 3.0" installed which
had system restore turned off. I tried to use Go Back to
go back to a previous time but none of the "go back"
points worked either. after doing a little research on Go
Back I decided to uninstall the program anyway. I have
been able to access the operating system a few times but
only after waiting a very long time.
Also her hard disk had no free space on it but I was able
to remove a few programs and free up some space. I was
also able to run Spybot and removed 72 different types of
spyware and adware. I was able to run defrag in safe
mode, which also seemed to help a little.
I suspect at least one or more viruses but I can't run a
virus scan because her trial period has expired. I would
load Norton Antivirus 2003 professional edition for her
but I don't think there's enough room on the hard drive
and I probably can't access the operating system to do it
anyway.
An error message kept coming up saying that virtual
memory was low so I went into safe mode and changed the
paging file to 576 (384 x 1.5), minimum and 1728 (576 x
3),max. she has 384 MB of RAM.
After all this I'm still not having much luck getting to
the desktop.
I would use the recovery console but it's not installed
and I don't have the disk to install it, I'm also aware
of ASR (Advanced system Recovery) but of course she
doesn't have The XP backup utility installed either and I
don't know if there's another way to install it without
the disk.
Which brings me to my original question, does anyone know
if I can use my XP Pro disk, to put into her machine with
XP Home to repair the MBR?
Any help at all would be greatly appreciated.