C000021a blue screen on shotdown

[bob]

Hello - getting a blue screen with the above error every time when
trying to shotdown the system. On the next startup windows comes up
with the standard "error report" screen, where it mentiones
"uxtheme.dll" in szModName...

Any ideas appreciated
Best

 

[Rick \Nutcase\ Rogers]

Hi,

Do you have Roxio's "GoBack" installed? This error is a classic sign of that
program. Otherwise, see:
http://support.microsoft.com/?kbid=156669

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org

 

[bob]

Thanks - yes I found about the GoBack in my search, but I do not have
one installed. Seen that MS page as well as anything which comes up in
a straightforward search.
Dr. Watson gives the same info (uxtheme.dll) - this DLL is not
something I can uninstall or something...

Other ideas?

Thanks
Boris