Stop C000021a status 0x0000005 on XP.

B

Bobby

Hi,
I have a remote user with a desktop p/c with Windows XP. She keeps
getting a blue screen error as follows:

"STOP: C000021a (fatal system error). The windows logon process
terminated unexpectedly with a status of 0x0000005 (0x00000000) The
system has been shutdown"

I have found references to this error on various sites, but they all
seem to refer to Windows 2000 and the fix is usually install a service
pack. However I cannot find any references to the error for Windows
XP.

Can anybody suggest what the solution might be to this?

Thanks for any help

Colin
 
D

Detlev Dreyer

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