$100 cashier's check for the first correct answer

[Richard@PerfectlyPurePools]

Hello all,



Please read carefully, provide the right answer, and your check will be in
the mail.



Please rest assured it will happen. Microsoft recognizes this issue and
does not have a fix and so I need to take matters into my own hands.





While running Windows XP and Outlook 2007:



1.) Open OL in Calender view.



2.) Send yourself an email or just goto Tools, Account Settings, double
click your email account and click Test Account Settings.



3.) Click Send/Receive so the message downloads.



4.) Make certain you have received the message by looking for the picture of
the evelope in the lower right hand corner of the screen.



5.) Do not goto the Email View, open the message, or view the message in any
way.



6.) Lastly, click Start and Turn Off.





This is where you should get an End Program- Outlook.exe window. Windows
will not shut down without an answer from the user.



Please help me to find a way to get rid of this error. All six steps need
to be followed and the End Program error avoided for payment to be mailed.



By-the-way, this error occured on all seven brand new computers out of the
box without any type of security software or add-ins installed.





Thanks for your help.

 

[F.H. Muffman]

Please rest assured it will happen. Microsoft recognizes this issue

and does not have a fix and so I need to take matters into my own
hands.

Where do they recognize this as a problem? Also, if the folks who wrote
the software don't have a workaround, I wouldn't take much hope that others
will be able to give you a solution. That said...

While running Windows XP and Outlook 2007:

1.) Open OL in Calender view.

2.) Send yourself an email or just goto Tools, Account Settings,
double click your email account and click Test Account Settings.

3.) Click Send/Receive so the message downloads.

4.) Make certain you have received the message by looking for the
picture of the evelope in the lower right hand corner of the screen.

5.) Do not goto the Email View, open the message, or view the message
in any way.

6.) Lastly, click Start and Turn Off.

This is where you should get an End Program- Outlook.exe window.
Windows will not shut down without an answer from the user.

Please help me to find a way to get rid of this error. All six steps
need to be followed and the End Program error avoided for payment to
be mailed.

By-the-way, this error occured on all seven brand new computers out of
the box without any type of security software or add-ins installed.

Regardless, what happens if you go to Start - Run - "Outlook /safe"? Does
the problem reproduce?

Want a solution guaranteed to fix the problem?

Don't do this.

There. All fixed. I mean, seriously. You want a solution. 'Doc, it hurts
when I do this unlikely series of events.' What is the most obvious solution?
Don't. Do. It. How many times a day are your users checking for mail, actually
*getting mail*, and not looking at it before they shut down their system?

 

[Pat Willener]

Why would anyone shut down Windows without first closing applications
that contain valuable data? Not letting Outlook close its data files is
begging for corrupted data files.

It's not a technical problem, it's a behavioral problem.

 

[Richard]

Alright, I see where you're going with these responses. The fact is my employees are not computer literate nor is it their job to be. Their job is to clean pools. This software helps us to communicate with our employees. These machines are not their first priority nor does it have to be. If you're not interested in this post, please don't reply.

 

[Pat Willener]

If they cannot comprehend how to properly shut down a computer, ask them
to never shut their systems down. My system is running almost 365x24,
and I'd recommend this to anybody else.

 

[F.H. Muffman]

Alright, I see where you're going with these responses. The fact is

my employees are not computer literate nor is it their job to be.
Their job is to clean pools. This software helps us to communicate
with our employees. These machines are not their first priority nor
does it have to be. If you're not interested in this post, please
don't reply.

You asked a question, I answered it.

You want a better answer?

I mean, again: Where does Microsoft acknowledge this problem? Please?
I'd like to see what all they said.

Next, I don't care how 'computer literate' your employees are. They can
be trained. Teach them the proper way to use the computer. You said in
another post that their computers are configured to shut off automatically.
Well, disable that feature. Make it lock rather than shut down.

Or, try a different program. Microsoft supposedly acknoweldges this as a
problem, they are the ones who can fix it. We can't. We can't rewrite the
software.

So, I'm sorry, but the answer really is: Don't do it. Find a way to make
this situation *not* happen.

You don't like my answer? Fine. But it isn't wrong. In fact, it's 100%
correct. I'd like you to show me where the answer is *wrong*.

 

[Richard]

Right, and that may be what we'll have to do. These computers are installed in trucks and have a piece of hardware built in which ties the pc to the ignition wire under the steering column. This hardware shuts down the system when the vehicle is turned off and apparently will force it to shut down even if there's an error. I may have to disable that feature and have the pc go into a hibernate mode and than maybe wake up upon receiving an email. However, having the system run as designed would be preferable. I'm pretty much out of options though and so as a last resort I figured I'd post in a few OL forums to see if a solution could be found. I've called microsoft, used the pay support number, and have had no luck within the last two weeks. I've spoken with several managers whom have acknowledged that they have reproduced the same error on their system but they seem uninterested in going the extra mile to find a fix (and get paid)probably because there's only a few people that this error effects. Anyway, I appreciate the ideas thus far...

 

[Richard]

Can anyone confirm this issue?

 

[Tom [Pepper] Willett]

What issue? You've snipped everything out.

: Can anyone confirm this issue?

 

[Richard]

And for all you nay sayers, straight from the support.com website:

Did the .pst file or the .ost file shut down incorrectly?
If the .pst file or .ost file shut down incorrectly, you may receive one of the following error messages the next time that you start Outlook: • Error message 1
Outlook cannot open the data file filename until it has been checked for problems.
• Error message 2
Microsoft Office Outlook’ exited without properly closing your Outlook data file ‘ drive:\Users\username\AppData\Local\Microsoft\Outlook\outloo k.ost ’. ‘Microsoft Office Outlook’ must be restarted. If this error message recurs, contact support for ‘Microsoft Office Outlook’ for assistance.
• Error message 3
The data file filename was not closed properly’. This file is being checked for problems.
If you receive one or more of these error messages, you may experience performance issues until Outlook finishes the reconciliation process for the .ost file or for the .pst file. A gear icon is displayed in the status bar while Outlook checks the data file in the background. When this icon disappears, the .pst file or the .ost file is reconciled.

An incorrectly shut down .ost file or .pst file may occur for one of the following reasons: • Antivirus scanning of the file
• Forced Microsoft Windows shutdown before the Outlook.exe process shuts down completely
• Outlook add-ins
It may be better to shut down Windows when Outlook is still running instead of shutting down Outlook and then shutting down Windows shortly afterward.

 

[Richard]

What do you mean? Can not view the post?

 

[F.H. Muffman]

What do you mean? Can not view the post?

I believe what Tom is referring to is the fact that your post only said "Can
anyone confirm this issue?" Most users don't show posts they've already
read, or that are marked as read, so, honestly, all he (or I, for that matter,
and I was reading your thread) know of your thread is 'Can anyone confirm
this issue' with no actual knowledge as to what the issue is.

Quoting a post is important so that people are able to follow along with
what's been said without needing to reopen/find/read old posts. In addition
to quoting, be sure to actually trim out points that aren't salient to the
conversation, signatures and the like.

 

[Gordon]

I believe what Tom is referring to is the fact that your post only said
"Can anyone confirm this issue?" Most users don't show posts they've
already read, or that are marked as read, so, honestly, all he (or I, for
that matter, and I was reading your thread) know of your thread is 'Can
anyone confirm this issue' with no actual knowledge as to what the issue
is.

Quoting a post is important so that people are able to follow along with
what's been said without needing to reopen/find/read old posts. In
addition to quoting, be sure to actually trim out points that aren't
salient to the conversation, signatures and the like.

The OP is posting from something called "FUDForum" - whatever that might be.

 

[F.H. Muffman]

What do you mean? Can not view the post?

The OP is posting from something called "FUDForum" - whatever that
might be.

I wish I could figure out how to get Omea Reader to let me view all nntp
headers. =(