M
mbennett
I have used Remote Assistant a couple of times successfully so I know the
basics. However, recently I have been trying to link up with my father's
computer using the e-mail invitation approach (we both have Dells with
Windows XP Home Edition). However, when I get his invitation, I cannot open
the attachment. I get a windows pop up window that starts out "Windows
cannot open this file". It asks me if I want to search the web, but even
then it can't get the file open. I have never had a problem connecting with
other computers. Is there something he should be doing at his end when he
creates the invitation? As I recall, there aren't many options when you send
out an invitation.
basics. However, recently I have been trying to link up with my father's
computer using the e-mail invitation approach (we both have Dells with
Windows XP Home Edition). However, when I get his invitation, I cannot open
the attachment. I get a windows pop up window that starts out "Windows
cannot open this file". It asks me if I want to search the web, but even
then it can't get the file open. I have never had a problem connecting with
other computers. Is there something he should be doing at his end when he
creates the invitation? As I recall, there aren't many options when you send
out an invitation.