remote assistance error

[Guest]

I get this error message after the users select "Invite someone to help you"

"Your current system settings prevent you from sending an invitation"


Any suggestion?

 

[Guest]

you should check windows firewall and uner the exceptions tab make sure that
the remote acsess box is checked
ken

 

[Guest]

Howdy,
Check out
http://support.microsoft.com/?id=306496

Regards
Paul Mckenna

 

[Ramesh, MS-MVP]

HOW TO: Enable Remote Assistance in Windows XP:
http://support.microsoft.com/?kbid=305608