command failed to execute.

[Gary VanderMolen]

As a follow-up to removing Norton Antivirus, download and run their
debris removal tool:
http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039

Debris left behind may not be causing a problem right now, but it could
in the future.

 

[Dick]

Here is the scoop. Open Internet Exployer. At the top click on "read Mail",
not to be confused with yahoo mail. Anyway, I clicked on it and now the
attachements in "windows mail" open.

 

[Daniela A]

I followed the advice of going to Properties and changing the Start in to
%UserProfile%
I opened the mail again and had no problems opening the attachments. This
is on an HP Laptop. On my husbands HP Desktop, both with Vista, this does
not work and no attachments will open. My error message was "command failed
to execute" his error is once Word opens it states "the file cannot be
found".

Despite some requests, I have not seen a response indicating exactly how to
uninstall 8 and reinstall 7. I would appreciate receiving that if this will
not work for the other computer. The previous version worked perfectly!

 

[t-4-2]

To uninstall IE 8 : http://support.microsoft.com/kb/957700
You do NOT re-install IE 7. Once IE 8 is uninstalled, it will revert back to
IE 7.
t-4-2

 

[Rainald Taesler]

Dick wrote:

Here is the scoop. Open Internet Exployer. At the top click on "read
Mail", not to be confused with yahoo mail. Anyway, I clicked on it
and now the attachements in "windows mail" open.

Thanks for sharing your recipe.
Launching WinMail this way gas been suggested before. It's not a fix,
however. :-( :-(
The problem remains with JPG and TXT files.

Did you check for attachments of these file types?

The same result - JPG and TXT still crashing, other file types OK - can
be gained and made persistent by a workaround:
Right-click on the shortcut that you use to open Windows Mail.
Select Properties. In the field labeled 'Start in' change the entered
value to %UserProfile%.
Click OK.
Restart Windows Mail and try opening attachments.

Rainald

 

[Rainald Taesler]

I followed the advice of going to Properties and changing the Start
in to %UserProfile%
I opened the mail again and had no problems opening the attachments.
This is on an HP Laptop.

Did you check with JPG and TXT files?
After having applied the above workaround normally the problems remains
with the latter.

On my husbands HP Desktop, both with Vista,
this does not work and no attachments will open.

Really no attachments at all?
He may try out other file types by sending a mail with attachments of
common file types to himself (with a cc: to your account).

My error message
was "command failed to execute" his error is once Word opens it
states "the file cannot be found".

This sounds really strange. With Word DOCs (a) normally the title of the
error message is different and (b) the message specifies where the file
was supposed to be located (C:\windows\system32) and not just "file not
found".

Are you sure that your husband launches WinMail with the changed
shortcut??

Normally the workaround with changing paths only leaves a JPG and TXT
files not opening.

Despite some requests, I have not seen a response indicating exactly
how to uninstall 8 and reinstall 7. I would appreciate receiving
that if this will not work for the other computer. The previous
version worked perfectly!

Do as advised by t-4-2.
I fir one prefer to stay with IE8. I can handle the remaining problem
with TXT and JPG attachments by saving the attachments and then opening
them.

Rainald

 

[t-4-2]

Vista Home premium SP 1, WLM 14v and WM
What " Read Mail " ? Top Where ? Not in my Internet Explorer.
t-4-2

 

[Rainald Taesler]

Vista Home premium SP 1, WLM 14v and WM
What " Read Mail " ? Top Where ? Not in my Internet Explorer.

Dick obviously refers to clicking on the "Read Mail"-icon in the
toolbar.

This is a known workaround with the same effect as editing the path in
the shortcut.

Rainald

 

[t-4-2]

Sorry, I forgot. You have IE 8. I have IE 7.
t-4-2

 

[Rainald Taesler]

Sorry, I forgot. You have IE 8. I have IE 7.
t-4-2

And there you are not affected by the bug <g> and no workaround needed.

Rainald

 

[leviathan]

Hi Vicki, I had the same problem when I updated yesterday 6/4/09. This
solution worked for me:
Instead of going to "start" and then hitting "windows mail" from the list, I
first right clicked on "windows mail" and deleted it from the list.
Then, I went to "start" and "programs" at the bottom.
I scrolled to "windows mail" and right clicked on it.
In the pop-up box, I scrolled to "send to" and clicked the "desktop (create
a shortcut)" option.
Now, I just click the shortcut that is on the desktop and I don't have any
problems opening attachements to IE8 mail.
Let's see how long this works!

 

[bru82162]

There have been quite a few fixes for this problem. I have the same issue;
cannot open jpeg, doc, txt attachments in WinMail. BTW...I cannot right click
to save to another location either! This is madness. With the exception of
removing ie8 I have tried all the solutions and none worked! I just can't
figure why ie8 would honk this up.

Bruce

 

[Rainald Taesler]

Hi Vicki, I had the same problem when I updated yesterday 6/4/09.
This solution worked for me:

Instead of going to "start" and then hitting "windows mail" from the
list, I first right clicked on "windows mail" and deleted it from the
list.
Then, I went to "start" and "programs" at the bottom.
I scrolled to "windows mail" and right clicked on it.
In the pop-up box, I scrolled to "send to" and clicked the "desktop
(create a shortcut)" option.
Now, I just click the shortcut that is on the desktop and I don't
have any problems opening attachements to IE8 mail.
Let's see how long this works!

Thanks for sharing the recipe.

I really wish this would be a "solution" and it would work persistently
for you. After all of my experimenting I have to seriously doubt that,
however.

What you did in fact is nothing else then my working with editing the
"Start in:" field of the existing shortcut.

Things work fine thereafter with most types if files. But the problem
remains with JPG- and TXT-attachments, however.
Pls try it with these two types if files (just mail attachments to
yourself).
Should it work OK right now, wait a while and try it periodically.
I'm pretty sure that the problem will reappear with with these files
types.

I'd really wish that it might be different but reality is different.

Thanks again
Rainald

 

[Rainald Taesler]

There have been quite a few fixes for this problem.

Sorry, Bruce, I really wish you were right. But there is not a single
fix so far - except uninstalling IE8. My workaround can not really be
called a fix. And in all of the threads in this problem there has not
been posted any fix.

I have the same issue; cannot open jpeg, doc, txt attachments
in WinMail.

With workaround (pls read again below) you could reduce the problem to
JPG and TXT files. But that's it. Nothing better at present (except
removing IE8).

BTW...I cannot right click to save to another location either! This is
madness.

What happens if you right-clock in the paper-clop?
Any error messages?

With the exception of removing ie8 I have tried all the
solutions and none worked!

Strange: Initially you said that there have been several fixes. Now say
that nothing worked.

I just can't figure why ie8 would honk this up.

No one can say at present what exactly might be the case.
What's clear is the fact that it has to do with storing the temporary
files needed for opening with the associated app.
And it's clear that it has to do with the Vista security means.
Something is wring with the permissions for the "temporary Internet
Files" (TIF). But nobody knows what exactly is the case and what the
simple install of IE8 changes.

Rainald

 

[Gary VanderMolen]

All versions of IE can have the 'Read Mail' icon on its toolbar.
If you don't see it, right-click, Customize, Add or Remove commands.

--
Gary VanderMolen, MS-MVP (Mail)

Sorry, I forgot. You have IE 8. I have IE 7.
t-4-2

 

[Gary VanderMolen]

Can you click File, Save Attachments?

So far the finest minds haven't figured out the exact reason why IE8
sometimes has this attachments issue, so don't feel bad.

 

[t-4-2]

Ah ! I never knew that. Thank you.
t-4-2

All versions of IE can have the 'Read Mail' icon on its toolbar.
If you don't see it, right-click, Customize, Add or Remove commands.

 

[Rainald Taesler]

Gary VanderMolen wrote:

Ah ! I never knew that. Thank you.

Better late than never <g,d&r>

Rainald

 

[bru82162]

A right click on the paperclip will not allow me to save it either. I tried
to save to documents and desktop but the file does not appear. What I meant
by quite a few fixes should have been phrased quite a few work arounds that
have worked for other folks, not for me though.

 

[bru82162]

I can go through the right click "save attachments" routine but the file does
not save to the location requested whether it be to documents or desktop.