Can't delete message from folder Inbox

  • Thread starter Alezito [MS MVP]
  • Start date
G

Guest

psjp said:
has anyone found an solution?
psjp
Click to expand...
A solution seems to be posted a few times a day, but not in response
to you yet. Check answers to people with similar problems (in any
folder).
 
G

Gary VanderMolen

Read responses to posts similar to yours.
The solution is always:

Use this Microsoft fix:
http://support.microsoft.com/default.aspx/kb/941090
"Messages may be stuck in the Outbox when you use Windows Mail on a
computer that is running Windows Vista"

Although Outbox is the only folder mentioned, it will remove stuck
messages from all folders.

This problem is usually caused by running non-compatible
third party security software.
 
G

Guest


Try reading the answers to other people's problems here. About a
dozen a day get an answer to that problem.
 
G

Guest

Which antivirus programs if any do you have? Some of the
common ones, such as most of those from Norton or McAfee
cause various problems in Windows Mail, although seldom
immediately.

Download and install this fix, with Windows Mail not running:

http://support.microsoft.com/default.aspx/kb/941090

Although it's labelled as for messages stuck in the Outbox,
it also works for other folders. If you don't know
whether to use the 32-bit version or the 64-bit version,
try the 32-bit version first.
 
G

Guest


Probably interference from an antivirus program.

Download and install this fix, with Windows Mail not running:

http://support.microsoft.com/default.aspx/kb/941090

Although it's labelled as for mail stuck in the Outbox, it also
works in other folders. If you don't know whether to use the
32-bit version or the 64-bit version, try the 32-bit version first.
Many common antivirus programs, such as most of those from
Norton or McAfee, or a recent one from Trend, are likely to
bring this problem back, although not immediately. If you
have one of these, remember where to find the fix - you are
likely to need it again.
 
N

nismo

Thanks!!!! after nearly a year of putting up with several stuck emails they
are gone! Installed the repair from microsoft and i hit the email delete
button...gone!! magic. WEll done and thanks!!
 
Q

Queens

I cannot delete a message from my inbox. When I try to delete I get a
message "Unknown error has occurred"

Can anyone tell me how to get this one message out of my inbox, Please????
 
G

Guest

Queens said:
I cannot delete a message from my inbox. When I try to delete I get a
message "Unknown error has occurred"

Can anyone tell me how to get this one message out of my inbox, Please????
Click to expand...

Download and install this fix, with Windows Mail not running:

http://support.microsoft.com/default.aspx/kb/941090

Although it's labelled as for mail stuck in the Outbox, it also works
in other folders. If you don't know whether to use the 32-bit
version or the 64-bit version, try the 32-bit version first. Certain
common antivirus programs, such as most of those from Norton
or McAfee, or a recent one from Trend, often cause such
problems, although seldom immediately, so if you have such
a program, remember where to find the fix - you may need it
again.
 

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