bank site & enabling java

[Dallas]

thanks twayne, still waiting to hear back from him - been a day & a half so
far !

 

[Dallas]

hey daave,

i am having an issue w/a now - my fantasy sports teams are at yahoo, so now
when i try & sign in, i get this:"The browser you're using refuses to sign
in. (cookies rejected)"

i checked into the help section, but didn't even find the word "rejected".

i have the cookies enabled, & to accept all cookies, so not sure what to do
now

thanks ia

 

[Dallas]

anyone know if vanguard is okay ? he asked me to run the tests he suggested,
i did so 7 provided the results, but have yet to hear back. anyone else know
how to read the results ?

thanks & hope he is doing okay.

 

[Dallas]

hers his most recent reply:"
I’m still working on it. I’m not sure what can be done from our end at this
point. Like I said I can emulate your account and get in with no problem
which tells us the issue is not from our side. A recommendation was to
uninstall JAVA then reinstall JAVA but I do not think that is going to
resolve the issue. Our site has had no changes that would affect our member’s
access to their accounts. This is the first time an issue involving the JAVA
Script has been presented to me. I have a call in to our vender (quest) for
any recommendations. I am working diligently on this so please be patience
with me"

 

[Dallas]

vanguard ? anyone ?

 

[VanguardLH]

vanguard ? anyone ?

Yep, still around but I only keep posts for 10 days in my newsreader.
Although I don't see it in the threads, and after suggesting using the
web site to verify if Javascript was enabled in your web browser (which
proved it was), I sent another post saying to see what happens when you
run the same web test with add-ons disabled in IE.

Your times are excessively long at that test web site. Something is
causing the slowdown. First to check are add-ons so disable them all
(by running IE in its no add-ons mode).

 

[Dallas]

good to know all is okay, thanks

i dont know how to start ie w/out add ons so i have disabled a few; spybot,
windows messenger, shockwave flash object & drive letter access from sonic
solutions.

what i have left are:
information card signin helper from m/s
java plug in 2 ssv helper from sun microsystems
jqsiestart detector impl class (not verified) from sun microsystems

i closed ie & started it again & still have the javascriopt error message
from the bank site

could any of the 3 i listed as still enabled causing this ? guess i can
disable them - duh me

ill do that & close & re-open ie & see

oh, i missed your post re: to run the test again without any addons - will
do that & do you want 2 tests results or is running it once good enough ?

thanks very much

 

[Dallas]

ok, disabled them all, to no avail

 

[Dallas]

heres the results from the first test run w/out any add-ons:

============================================
RESULTS (means and 95% confidence intervals)
--------------------------------------------
Total: 46912.2ms +/- 2.4%
--------------------------------------------

3d: 2159.6ms +/- 1.0%
cube: 575.0ms +/- 2.8%
morph: 656.4ms +/- 0.1%
raytrace: 928.2ms +/- 2.4%

access: 2709.4ms +/- 1.5%
binary-trees: 678.0ms +/- 1.5%
fannkuch: 990.8ms +/- 1.7%
nbody: 550.0ms +/- 3.0%
nsieve: 490.6ms +/- 6.1%

bitops: 2306.2ms +/- 9.6%
3bit-bits-in-byte: 615.6ms +/- 17.0%
bits-in-byte: 521.8ms +/- 2.1%
bitwise-and: 625.0ms +/- 12.4%
nsieve-bits: 543.8ms +/- 10.8%

controlflow: 696.8ms +/- 1.6%
recursive: 696.8ms +/- 1.6%

crypto: 1493.8ms +/- 1.7%
aes: 553.2ms +/- 1.9%
md5: 468.8ms +/- 2.8%
sha1: 471.8ms +/- 1.8%

date: 1415.6ms +/- 3.3%
format-tofte: 643.8ms +/- 2.5%
format-xparb: 771.8ms +/- 6.8%

math: 1771.8ms +/- 2.4%
cordic: 684.4ms +/- 3.1%
partial-sums: 443.6ms +/- 4.0%
spectral-norm: 643.8ms +/- 1.3%

regexp: 405.8ms +/- 3.4%
dna: 405.8ms +/- 3.4%

string: 33953.2ms +/- 3.6%
base64: 14484.4ms +/- 7.9%
fasta: 815.6ms +/- 3.1%
tagcloud: 5378.4ms +/- 3.0%
unpack-code: 862.4ms +/- 2.5%
validate-input: 12412.4ms +/- 2.6%

 

[Dallas]

Here's the second run of the test - thanks

============================================RESULTS (means and 95%
confidence intervals)--------------------------------------------Total:
49751.8ms +/- 3.1%-------------------------------------------- 3d:
2309.0ms +/- 3.3% cube: 606.0ms +/- 3.5% morph:
696.8ms +/- 4.6% raytrace: 1006.2ms +/- 3.2% access:
2859.6ms +/- 4.0% binary-trees: 744.0ms +/- 5.4% fannkuch:
1031.2ms +/- 2.3% nbody: 568.6ms +/- 5.2% nsieve:
515.8ms +/- 4.5% bitops: 2359.8ms +/- 1.6%
3bit-bits-in-byte: 606.4ms +/- 3.5% bits-in-byte: 562.6ms +/-
6.9% bitwise-and: 621.8ms +/- 4.1% nsieve-bits:
569.0ms +/- 8.9% controlflow: 737.6ms +/- 5.1% recursive:
737.6ms +/- 5.1% crypto: 1672.0ms +/- 9.1% aes:
590.8ms +/- 3.6% md5: 503.0ms +/- 4.2% sha1:
578.2ms +/- 32.1% date: 1540.8ms +/- 15.1%
format-tofte: 734.4ms +/- 25.2% format-xparb: 806.4ms +/-
6.3% math: 1950.2ms +/- 6.3% cordic:
771.8ms +/- 13.5% partial-sums: 484.6ms +/- 4.0%
spectral-norm: 693.8ms +/- 1.5% regexp: 487.6ms +/-
35.3% dna: 487.6ms +/- 35.3% string:
35835.2ms +/- 3.2% base64: 15381.4ms +/- 7.6% fasta:
875.4ms +/- 2.2% tagcloud: 5699.8ms +/- 1.1% unpack-code:
941.0ms +/- 2.7% validate-input: 12937.6ms +/- 1.1%

 

[VanguardLH]

heres the results from the first test run w/out any add-ons:

============================================
RESULTS (means and 95% confidence intervals)
--------------------------------------------
Total: 46912.2ms +/- 2.4%
--------------------------------------------

3d: 2159.6ms +/- 1.0%
cube: 575.0ms +/- 2.8%
morph: 656.4ms +/- 0.1%
raytrace: 928.2ms +/- 2.4%

access: 2709.4ms +/- 1.5%
binary-trees: 678.0ms +/- 1.5%
fannkuch: 990.8ms +/- 1.7%
nbody: 550.0ms +/- 3.0%
nsieve: 490.6ms +/- 6.1%

bitops: 2306.2ms +/- 9.6%
3bit-bits-in-byte: 615.6ms +/- 17.0%
bits-in-byte: 521.8ms +/- 2.1%
bitwise-and: 625.0ms +/- 12.4%
nsieve-bits: 543.8ms +/- 10.8%

controlflow: 696.8ms +/- 1.6%
recursive: 696.8ms +/- 1.6%

crypto: 1493.8ms +/- 1.7%
aes: 553.2ms +/- 1.9%
md5: 468.8ms +/- 2.8%
sha1: 471.8ms +/- 1.8%

date: 1415.6ms +/- 3.3%
format-tofte: 643.8ms +/- 2.5%
format-xparb: 771.8ms +/- 6.8%

math: 1771.8ms +/- 2.4%
cordic: 684.4ms +/- 3.1%
partial-sums: 443.6ms +/- 4.0%
spectral-norm: 643.8ms +/- 1.3%

regexp: 405.8ms +/- 3.4%
dna: 405.8ms +/- 3.4%

string: 33953.2ms +/- 3.6%
base64: 14484.4ms +/- 7.9%
fasta: 815.6ms +/- 3.1%
tagcloud: 5378.4ms +/- 3.0%
unpack-code: 862.4ms +/- 2.5%
validate-input: 12412.4ms +/- 2.6%

I don't have the post showing your original timings, but it seems you
are about half of what you reported before. That's better but still
pretty long. However, from what I've seen reported for this benchmark,
my timings are about 4 times longer than in those reports. So it could
be due to my older hardware not being able to punch through as many
instruction cycles per second as newer hardware used in those reports,
or I have more background processes running than they did. The same
would go for you regarding [old] hardware and lots of background
processes sucking up memory and/or CPU cycles.

As a last resort test, I'd reboot into Window's Safe Mode and disable
the anti-virus program (if still enabled) and retest to see if the
timing score got any better.

That all the Javascript tests pass regardless of how long they take
proves that Javascript is enabled in the web browser. Something else is
screwed up at the bank site. However, you said their tech said it was a
problem with [your] Java which is NOT a Javascript problem. I access a
couple of banks online and a few more over the years and haven't had one
that used Java. Its requirement puts a crimp in compatibility amongst
all their customers. Not all of them can install Java or have a
compatible version of it installed, like when at a resort and using
their computer room or going to Kinkos or a library to use their
computers where you're not allowed to install any software. For
accessibility by all their customers, they should be providing a
non-Java access method.

Did you uninstall ALL versions of JRE (Java Runtime Environment) and
then install just the latest JRE?

What version of IE are you using?

 

[Dallas]

sorry vanguard as i have not been feeling well. thanks for the info.

question on paragraph 2; as usual, i am confused. i can disable the av
program without being in safe mode, or is it different disabling in normal
mode? also, i just checked & it's not enabled. what is enabled at this time
are the following:

free threaded xml dom document 4.0
shockwave flash object
xml dom document 6.0
xml http 6.0
xsl template 6.0

re: paragraph 3; he still thinks its my pc & not the banks system. he said
he would contact the software makers & see if they have an answer. ha! my
weak point to him was i changed absolutely nothing on my pc & everytime
prior i had no probl;ems logging in then one day, bam, i can't get in. that
said, i can with operas browser, but i don't like opera, but if i have to i
will change, reluctantly.

re: paragraph 4, currently in add/remove, i have:
java (tm) 6 update 14
"" "" 4
"" "" 5

I'll remove all 3 & go to java & install the latest update. but now that
begs this question from me; why does it only list those 3 updates but not
just plain old "java" by itself ?

re: 5, i am using ie7

thanks so much & will check back later for follow-up

have a great day in the meantime



--
Dallas.....

Dell P 4, 3GHz, 512 MB DDR SDRAM, 160 GB, Win XP Home
16X DVD-ROM & ,6X DVD+/RW, IE7, OE6, DSL, via AT&T

heres the results from the first test run w/out any add-ons:

============================================
RESULTS (means and 95% confidence intervals)
--------------------------------------------
Total: 46912.2ms +/- 2.4%
--------------------------------------------

3d: 2159.6ms +/- 1.0%
cube: 575.0ms +/- 2.8%
morph: 656.4ms +/- 0.1%
raytrace: 928.2ms +/- 2.4%

access: 2709.4ms +/- 1.5%
binary-trees: 678.0ms +/- 1.5%
fannkuch: 990.8ms +/- 1.7%
nbody: 550.0ms +/- 3.0%
nsieve: 490.6ms +/- 6.1%

bitops: 2306.2ms +/- 9.6%
3bit-bits-in-byte: 615.6ms +/- 17.0%
bits-in-byte: 521.8ms +/- 2.1%
bitwise-and: 625.0ms +/- 12.4%
nsieve-bits: 543.8ms +/- 10.8%

controlflow: 696.8ms +/- 1.6%
recursive: 696.8ms +/- 1.6%

crypto: 1493.8ms +/- 1.7%
aes: 553.2ms +/- 1.9%
md5: 468.8ms +/- 2.8%
sha1: 471.8ms +/- 1.8%

date: 1415.6ms +/- 3.3%
format-tofte: 643.8ms +/- 2.5%
format-xparb: 771.8ms +/- 6.8%

math: 1771.8ms +/- 2.4%
cordic: 684.4ms +/- 3.1%
partial-sums: 443.6ms +/- 4.0%
spectral-norm: 643.8ms +/- 1.3%

regexp: 405.8ms +/- 3.4%
dna: 405.8ms +/- 3.4%

string: 33953.2ms +/- 3.6%
base64: 14484.4ms +/- 7.9%
fasta: 815.6ms +/- 3.1%
tagcloud: 5378.4ms +/- 3.0%
unpack-code: 862.4ms +/- 2.5%
validate-input: 12412.4ms +/- 2.6%

I don't have the post showing your original timings, but it seems you
are about half of what you reported before. That's better but still
pretty long. However, from what I've seen reported for this benchmark,
my timings are about 4 times longer than in those reports. So it could
be due to my older hardware not being able to punch through as many
instruction cycles per second as newer hardware used in those reports,
or I have more background processes running than they did. The same
would go for you regarding [old] hardware and lots of background
processes sucking up memory and/or CPU cycles.

As a last resort test, I'd reboot into Window's Safe Mode and disable
the anti-virus program (if still enabled) and retest to see if the
timing score got any better.

That all the Javascript tests pass regardless of how long they take
proves that Javascript is enabled in the web browser. Something else is
screwed up at the bank site. However, you said their tech said it was a
problem with [your] Java which is NOT a Javascript problem. I access a
couple of banks online and a few more over the years and haven't had one
that used Java. Its requirement puts a crimp in compatibility amongst
all their customers. Not all of them can install Java or have a
compatible version of it installed, like when at a resort and using
their computer room or going to Kinkos or a library to use their
computers where you're not allowed to install any software. For
accessibility by all their customers, they should be providing a
non-Java access method.

Did you uninstall ALL versions of JRE (Java Runtime Environment) and
then install just the latest JRE?

What version of IE are you using?

 

[Dallas]

when i open explorer>program files>java this is all i see :

jre 1.6.0_04 file folder

jre 1.6.0_05 file folder

jre 1.6.0_07 file folder

jre6 file folder

--
Dallas.....

Dell P 4, 3GHz, 512 MB DDR SDRAM, 160 GB, Win XP Home
16X DVD-ROM & ,6X DVD+/RW, IE7, OE6, DSL, via AT&T

sorry vanguard as i have not been feeling well. thanks for the info.

question on paragraph 2; as usual, i am confused. i can disable the av
program without being in safe mode, or is it different disabling in normal
mode? also, i just checked & it's not enabled. what is enabled at this
time are the following:

free threaded xml dom document 4.0
shockwave flash object
xml dom document 6.0
xml http 6.0
xsl template 6.0

re: paragraph 3; he still thinks its my pc & not the banks system. he said
he would contact the software makers & see if they have an answer. ha! my
weak point to him was i changed absolutely nothing on my pc & everytime
prior i had no probl;ems logging in then one day, bam, i can't get in.
that said, i can with operas browser, but i don't like opera, but if i
have to i will change, reluctantly.

re: paragraph 4, currently in add/remove, i have:
java (tm) 6 update 14
"" "" 4
"" "" 5

I'll remove all 3 & go to java & install the latest update. but now that
begs this question from me; why does it only list those 3 updates but not
just plain old "java" by itself ?

re: 5, i am using ie7

thanks so much & will check back later for follow-up

have a great day in the meantime



--
Dallas.....

Dell P 4, 3GHz, 512 MB DDR SDRAM, 160 GB, Win XP Home
16X DVD-ROM & ,6X DVD+/RW, IE7, OE6, DSL, via AT&T

heres the results from the first test run w/out any add-ons:

============================================
RESULTS (means and 95% confidence intervals)
--------------------------------------------
Total: 46912.2ms +/- 2.4%
--------------------------------------------

3d: 2159.6ms +/- 1.0%
cube: 575.0ms +/- 2.8%
morph: 656.4ms +/- 0.1%
raytrace: 928.2ms +/- 2.4%

access: 2709.4ms +/- 1.5%
binary-trees: 678.0ms +/- 1.5%
fannkuch: 990.8ms +/- 1.7%
nbody: 550.0ms +/- 3.0%
nsieve: 490.6ms +/- 6.1%

bitops: 2306.2ms +/- 9.6%
3bit-bits-in-byte: 615.6ms +/- 17.0%
bits-in-byte: 521.8ms +/- 2.1%
bitwise-and: 625.0ms +/- 12.4%
nsieve-bits: 543.8ms +/- 10.8%

controlflow: 696.8ms +/- 1.6%
recursive: 696.8ms +/- 1.6%

crypto: 1493.8ms +/- 1.7%
aes: 553.2ms +/- 1.9%
md5: 468.8ms +/- 2.8%
sha1: 471.8ms +/- 1.8%

date: 1415.6ms +/- 3.3%
format-tofte: 643.8ms +/- 2.5%
format-xparb: 771.8ms +/- 6.8%

math: 1771.8ms +/- 2.4%
cordic: 684.4ms +/- 3.1%
partial-sums: 443.6ms +/- 4.0%
spectral-norm: 643.8ms +/- 1.3%

regexp: 405.8ms +/- 3.4%
dna: 405.8ms +/- 3.4%

string: 33953.2ms +/- 3.6%
base64: 14484.4ms +/- 7.9%
fasta: 815.6ms +/- 3.1%
tagcloud: 5378.4ms +/- 3.0%
unpack-code: 862.4ms +/- 2.5%
validate-input: 12412.4ms +/- 2.6%

I don't have the post showing your original timings, but it seems you
are about half of what you reported before. That's better but still
pretty long. However, from what I've seen reported for this benchmark,
my timings are about 4 times longer than in those reports. So it could
be due to my older hardware not being able to punch through as many
instruction cycles per second as newer hardware used in those reports,
or I have more background processes running than they did. The same
would go for you regarding [old] hardware and lots of background
processes sucking up memory and/or CPU cycles.

As a last resort test, I'd reboot into Window's Safe Mode and disable
the anti-virus program (if still enabled) and retest to see if the
timing score got any better.

That all the Javascript tests pass regardless of how long they take
proves that Javascript is enabled in the web browser. Something else is
screwed up at the bank site. However, you said their tech said it was a
problem with [your] Java which is NOT a Javascript problem. I access a
couple of banks online and a few more over the years and haven't had one
that used Java. Its requirement puts a crimp in compatibility amongst
all their customers. Not all of them can install Java or have a
compatible version of it installed, like when at a resort and using
their computer room or going to Kinkos or a library to use their
computers where you're not allowed to install any software. For
accessibility by all their customers, they should be providing a
non-Java access method.

Did you uninstall ALL versions of JRE (Java Runtime Environment) and
then install just the latest JRE?

What version of IE are you using?

 

[Shenan Stanley]

when i open explorer>program files>java this is all i see :

jre 1.6.0_04 file folder

jre 1.6.0_05 file folder

jre 1.6.0_07 file folder

jre6 file folder

Sounds like leftovers from many dfferent releases of JRE installations.

This whole posting has gone on a lont time. Probably time to just do a
major cleanup on your machine. It'll take time - but far less than you have
put into this conversation. ;-) 26 days - what's 6-8 hours more?

Make sure you have removed all prior versions (1.4.2, 1.5/5, 6, all updates)
using Control Panel --> Add or Remove Programs and then removed the
%programfiles%\Java folder completely (erase - reboot if you have to, safe
mode if you have to.)

Download, install, run, update and perform a full scan (separately) with the
following two applications (freeware versions are the ones to use for this):

SuperAntiSpyware
http://www.superantispyware.com/

MalwareBytes
http://www.malwarebytes.com/

After performing a full scan with one and then the other and removing
whatever they both find completely, you may uninstall these products,
if you wish.

Download and run the MSRT manually:
http://www.microsoft.com/security/malwareremove/default.mspx

Reboot.

Fix your file/registry permissions...

Ignore the title and follow the sub-section under "Advanced Troubleshooting"
titled, "Method 1: Reset the registry and the file permissions"
http://support.microsoft.com/kb/949377

Download/Install the latest Windows Installer (for your OS):
( Windows XP 32-bit : WindowsXP-KB942288-v3-x86.exe )
http://www.microsoft.com/downloadS/...6F-60B6-4412-95B9-54D056D6F9F4&displaylang=en

Reboot.

and...

Download the latest version of the Windows Update agent from here (x86):
http://go.microsoft.com/fwlink/?LinkID=91237
.... and save it to the root of your C:\ drive. After saving it to the root
of the C:\ drive, do the following:

Close all Internet Explorer windows and other applications.

Start button --> RUN and type in:
%SystemDrive%\windowsupdateagent30-x86.exe /WUFORCE
--> Click OK.

(If asked, select "Run.) --> Click on NEXT --> Select "I agree" and click on
NEXT --> When it finishes installing, click on "Finish"...

Reboot.

Then follow the instructions here:

How do I reset Windows Update components?
http://support.microsoft.com/kb/971058

Reboot.

and..

Log on as an user with administrative rights (assuming you are in this case
- given your problem) and open Internet Explorer and visit
http://windowsupdate.microsoft.com/ and select to do a CUSTOM scan...
(Every time you are about to click on something while at these web pages -
first press and hold down the CTRL key while you click on it. You can
release the CTRL key after clicking each time.)

Once the scan is done, select just _ONE_ of the high priority updates
(deselect any others) and install it.

Reboot again.

If it did work - try the web page again - selecting no more than 3-5 at a
time.

The Optional Software updates are generally safe - although I recommend
against the "Windows Search" one and any of the "Office Live" ones for
now. I would completely avoid the Optional Hardware updates. Also - I do
not see any urgent need to install Internet Explorer 8 at this time.

Then you should do some further cleanup...

In order:

How to use Disk Cleanup
http://support.microsoft.com/kb/310312

How to scan your disks for errors
http://support.microsoft.com/kb/315265

How to Defragment your hard drives
http://support.microsoft.com/kb/314848

Followed by a run (not the registry cleanup yet - just the File/Folder/App
cleanup) by CCleaner:
http://www.ccleaner.com/download/builds/downloading-slim

After *all* that - download, extract and run this:
http://download.softpedia.com/dl/a9...4a5a2dc5/100097297/software/system/JavaRa.zip

Close all open applications, run it. choose your languuage, Remove older
versions, You are sure you want to proceed.

Reboot.

Download and install the latest version of JRE:
(7/12/2009 - JRE 6 Update 14)
https://cds.sun.com/is-bin/INTERSHO...ProductRef=jre-6u14-oth-JPR@CDS-CDS_Developer

Now - that you have done that - try your bank site.

 

[Dallas]

thanks shenan as i was waiting on vanguard as he was helping m,e down this
path.

i looked at alll you offered & will try them but can see already, i'll have
several questions along the way.

this i can tell you, as i did in one or more of my posts(26 days total, but
i can't be online everyday !) & that is, i regularly run super antispyware,
adaware,avg's a/v with real time running in the back, spyware blaster,
spybot & use ccleaner every 3 or 4 days - the others once a week or 10 days.
i also use disk clean up about 1 every day or two & when i analyze for
fragmentation, it says i dont need to; about 6 weeks back, it said i needed
to so i ran it then.

i also check disk about every 2-3 weeks & check both boxes in said window.

thanks very much for all your work shenan! i'll also be waiting for
vanguards follow up

 

[VanguardLH]

question on paragraph 2; as usual, i am confused. i can disable the av
program without being in safe mode, or is it different disabling in normal
mode?

The point wasn't to disable just the AV program. It was to disable MOST
of any startup programs, including the AV program, to provide a cleaner
environment under which to load the web browser and render web pages.

re: paragraph 4, currently in add/remove, i have:
java (tm) 6 update 14
"" "" 4
"" "" 5

I'll remove all 3 & go to java & install the latest update. but now that
begs this question from me; why does it only list those 3 updates but not
just plain old "java" by itself ?

Uninstall all versions of Java.
Delete the remnant C:\program files\java folder.
Install just the latest version of Java.

 

[VanguardLH]

Probably the easiest (or quickest) ways to get a clean setup of Windows
XP is to get VirtualPC from Microsoft and install a clean copy of
Windows XP into a virtual machine. Just do the install of Windows XP,
followed by visiting the Windows Updates site as often until all
critical and recommended updates are done and no more listed (except do
NOT install IE8), and then test what happens when you connect to the
bank.

 

[Twayne]

The point wasn't to disable just the AV program. It was to disable
MOST of any startup programs, including the AV program, to provide a
cleaner environment under which to load the web browser and render
web pages.


Uninstall all versions of Java.
Delete the remnant C:\program files\java folder.
Install just the latest version of Java.

"It's because "Java" covers a lot of territory, actually. There are many
versions if you look around their site, besides versions for different
revs of operating systems, developers, users only, programmers, etc.
etc. etc.. I don't recall all the types but there are quite a few of
them ... and thay are all "Java" when discussed in the aggregate..
It's sort of like your running Windows. There are several flavors and
revs but the aggregate is generally just referred to as "Windows" unless
there is a need to specify a certain one.

HTH,

Twayne`